Negatives
Don’t like that I can only deposit a certain amount and Zelle only allows me to send a small amount too. With a business account I need to be able to have more room to send money
Jackson Rd/ Edinburg location
This is the only bank I will ever use! Great customer service! They treat you like family 🫶🏼
Great when it works
This app works most of
The time, but when the banks system goes down. It’s very hard to get back in. I appreciate security, but sometimes it’s too much.
The time, but when the banks system goes down. It’s very hard to get back in. I appreciate security, but sometimes it’s too much.
App
I always get kicked out, and it never lets me sign back in stating my username or password is wrong. When I call customer service I gave them the same information and it works
Always a Hassle.
This app lacks the functionality expected from any banking app. I’ve used banking apps for years, with small credit unions with zero tech support back when it was simply an HTML site basically pasted into an app package, and those still had higher functionality than this application does today. For example: TRB customer support offered me the solution of just logging in on the safari app instead if I want to view transactions that occurred more than 30 days prior. Or perhaps you’d like to know your account number and routing number. Or perhaps you’d like to make a wire transfer without running into blockades or restrictions or them simply asking you to use the Zelle app. I wanted to use a local bank for business but now I’ve got to go transferring everything back to Schwab or Chase or some bank that actually offers reasonable functionality. Such a headache with this bank, the entire time.
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Awesome
Quick
Missing comments but otherwise user friendly
Love the ease of use but would be perfect if had comments option on transfers. Stinks you have to go online to add comments.
Love TRB
Great webpage that make easy to navégate!
Great App, But…
The TRB app is a great app but it’s always every time I need to check my balance it gives me a message saying unable to validate your info when I use the correct password and username. It happens so often it’s flat out annoying
Love this bank
My Boss & coworkers use this bank.
