FanDuel Fantasy Sports User Reviews

FanDuel Fantasy Sports

FanDuel Limited

Sports

Reviews Summary

Positive highlights

🎉

This app hasFun and entertaining way to enjoy sports

💰

This app hasOpportunities to win big money prizes

🌟

This app hasVariety of contest formats and entry fees

🤑

This app hasAbility to earn free plays and bonuses

📊

This app hasHelpful analysis, predictions, and rankings

🤝

This app hasEnjoyable for both beginners and experienced players

Negative highlights

🤖

This app hasConcerns about the app being rigged or controlled by the company

🤬

This app hasPoor customer service and difficulty resolving issues

🔒

This app hasChallenges with account verification and access to funds

🐢

This app hasTechnical issues and bugs with the app, especially during live events

🧠

This app hasDifficulty navigating the app and finding desired information

🦈

This app hasPresence of professional players dominating the contests

Top reviews

Most RecentHighest RatedLowest Rated

App/website

Terrible and inconsistent.

LOGNIRON

a month ago

Response from developer

Hi! We are sorry to hear of the negative experience. If we can be of any assistance, please contact us at support@fanduel.com.

Don’t

Good way to lose money

Kyleandthings

3 months ago

Response from developer

We are sorry to hear you are not enjoying the Daily Fantasy app. We do offer custom limits on how much time you spend on the app, and how much money you deposit or spend. You can find these tools here: https://account.www.fanduel.com/responsible-play/about

Constantly freezing

For some reason when I search for players and click the plus symbol the app freezes. I have to resort to using the browser version. Please fix.

Langdon Fogarty

3 months ago

Horrible customer service support

I have been using this site since 2014 and there is always something wrong. You contact support which takes forever to get to you because they make you jump through hoops just to speak with someone and when you do they are very condescending and tell you some of the dumbest things to do to fix a problem that is only fixable on their side. almost every time I have contacted support it has been horrendous and pretty much never fixes or addresses the problem that was brought up and now I can’t even deposit my hard earned money into their company for reasons I don’t know. I have been getting the same message for the past week when I try to deposit saying a unexpected error has occurred contacted support at least 10 times told them about it and nothing has been done to fix or rectify the situation then they send me an email asking for my feedback on their customer support even though I received zero support. I hate that I still have to use this trash company when they don’t care about their loyal customers at all.

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Pretty Kenny

9 months ago

Response from developer

Hello, our sincerest apologies to hear of the troubles you had with our Support Team! If you’re still having any issue getting in touch, please contact our team on Facebook or Twitter @FanDuel_Support for assistance. We’ll be happy to take a second look at your account and make your experience with our platform more enjoyable moving forward. Thank you!

Can’t even play anymore because I can’t deposit funds

Hello Fanduel,

I love playing DFS on this platform, but I’ve run into an issue on you’re platform. First of all I was not able to play for roughly the entire week because the app/website says you are unable to deposit bug. I have tried everything to fix it by clearing my cache, logging out and back in, resetting my devices, and even trying to log in a separate device. Nothing worked. I can deposit on the Sportsbook account but it won’t allow me to deposit for Fanduel fantasy. I tried contacting the support team on the app and website and that was completely useless. One of them was trying to tell me that I’m not in a legalized area , and the other one was trying to tell me that I’m using a VPN. I already have verified my location in 2020 and never used a VPN yet even have the money to even afford a VPN at the moment. The experience I have had to try to resolve this bug on your behalf I can’t fix on my own I have tried everything I can possibly do and nothing worked. Please help asap.

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Tjtyler1

a year ago

Response from developer

Hello! We’re sorry to hear that you’ve had a negative experience using the FanDuel Fantasy app.If you are still experiencing problems, we can be reached at support@fanduel.com or by Live Chat seven days a week. Thank you!

The Best of the Best!

FanDuel by far is the best fantasy app you can get. From the way the apps are set up to the look and the style the it’s just a lot easy to maneuver through the site. I’ve been with them from the beginning, had my ups and downs and I always come back to FanDuel. They listen to your complaints and changes things as needed. They will send you free competitions every now and then, I’ve lost more then I have won but it’s all up to me. There are definitely pros on here. But anything can happen and you have an opportunity to win big money. Over the years they have added other apps that I have downloaded as well and dabble in those too. Just know, that you are going against pros, so do your research, and don’t break your bank. These guys on here will bet thousands to your dollars, but you can beat them and you will. Some of the competitions will be like 300 max entry’s and some will be single entries. There’s a few different types like single game or all of the games, whichever you prefer or feel best doing. The cash outs are legit, real money. and besides DraftKings it’s the only one you probably even want to bet on. But I do prefer FanDuel base on the set up and better competitions. If you are going to bet fantasy sports you want to do it on FanDuel. Good Luck, Break a leg!

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00@&/;))

a year ago

Response from developer

Hello! Thank you for the positive review! We’re glad to hear you’re enjoying the FanDuel app!

Waiver wire fraud

Won’t even post my real reviews

Waiver wire fraud

a year ago

NFL season with a Bang

What a great app to follow NFL games. Love the opportunities to bet on individual's performance with a chance to win cash.

JJ Duma

a year ago

Response from developer

Hey there! We love to see that you're enjoying your experience with our app. Thank you for taking the time to leave a review.

Sinking Ship

I’ve won 155k in the last 3 years. Almost all with DraftKings. Fanduel customer service is a joke. They won’t honor promos they send that they’re employees don’t know about. Until I show them. Then I get the runaround. It’s a company that compete with any of the dfs sites I’ve used as far as customer service. Rewards. Loyalty programs. It’s got more sharks. I just wasted 2 days trying to receive the promo I was supposed to get. It’s a frustrating experience. Then compare it to my experience with DraftKings in similar circumstances and it’s like.. why would I get frustrated and treated this way as a customer when i don’t have to. I can name a dozen bad experiences. I wish I didn’t have to write this but figured if it helps someone avoid the difficulty’s I’ve encountered, it’s a good thing.
Update
After getting rudely treated again after seeing fanduel responded to my review and contacting support, after Brian cut me off… I reached out again. Finally after several hours I was told I’d be receiving the $5. Haven’t received it yet, but the issue with not being able to use my loyalty vouchers, I can confirm I can now, which means all the ones I missed out on and even brought to fanduels attention several times before in the past… I just missed out on and it was no fault of my own. Do I want to get treated like a bum and spend hours again like I had to when I was simply trying to get my promo bonus ?? Probably not

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Jayzinmn80

a year ago

Response from developer

Hello and sorry to hear of the recent troubles with our promos! If there’s still a problem or if you’re missing Bonus Bets on your account, please be sure to reach out to the team sportsbook@fanduel.com or on Twitter @FanDuel_Support. Thank you!

Can’t see the numbers

It would be five stars if the Color of the scores were more readable in the app

Cod the builder

a year ago

Response from developer

Hello! Thank you for joining FanDuel and for the kind words. We’d be happy to hear how we can turn this four-star experience into a five-star experience. Please feel free to share any suggestions or requests at sportsbook@fanduel.com!