Worst service in UAE by far - not worth the money
I’ve used the service for long time and 20% of the time they mess up and destroy the cloths. Is okay for bedsheets or non delicate tshirts/jeans. When it comes to something that you don’t want to spoil, just go somewhere else.
Worst clean and press in Dubai
I used few times the clean and press service, and every time shirts are not ironed properly. I tried to reach out to the customer service, and they didn’t pick up. Will uninstall the app
Terrible service
They damaged my several sweaters. All of them were shrunk and could not even remove a simple stain from the coat. Additionally I warned them not to wash my premium coat in the machine but they did and it does not look as good anymore! Very unprofessional!
App is not working in good condition
Customer care also didn’t respond
Lost or stolen?
They lost my wife’s jeans from our two wash&fold bags and refuse admit it. Very unprofessional UPDATE They were able to resolve this incident, so I updated the score to reflect the good job they usually do. UPDATE2 On the next order they lost my shirt. I fortunately noticed that, otherwise nobody cares. Ending my relationship with them.
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