The app doesn’t open like I need it to
I can only open this app maybe once or twice a day sometimes I go a day or two what is the issue with this app cause honestly if I known this, I would have not banked with five point
Continue to upgrade your app, please
Continue to upgrade your app, please
Great place to bank
I love 5point. Great financial products.
Love my app
I absolutely love the 5 Point app. It’s so easy to use and convenient.
Why are y’all having so many technical issues now????!!!
I’ve been with y’all more than 20 years and never had an issue until now this is the 3rd technical issue y’all have had !!!!
The best ever
I love my credit union they are always on top of everything and I wouldn’t go to any other place
Nice
Good bank
Did a instant transfer and it’s been over 2 hour and it doesn’t transfer.
.
Perfecto
I love this easy
Review
One of the best decisions I’ve ever made was banking with 5Point Credit Union
App
Awesome
Could be improved
When a scheduled bill pay goes out it should appear on the pending section of the account the funds are coming from.
Good
Good
Gold star for 5 point
5Point is wonderful! The app is easy to navigate. I wish they had a virtual teller.
Awful Design
I had the website bookmarked on my phone & computer forever. I wish I hadn’t removed it for this app. This is a total mess. Every time I make a change & then go back to fine-tune it, I get an error message. It doesn’t matter what the change is - account preferences, display preferences, etc.
I tried adding the bookmark back but it looks different now. I really hate this messy app!
I tried adding the bookmark back but it looks different now. I really hate this messy app!
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5Point Bank App
It’s great very easy to use and super efficient. Great job guys!
Use with ease!
This is app is informative and user friendly!
Widget iOS18 update
Will there be an update for the widget so we can see our balance?
Bill Pay is so slooooooow to load in app
I’ve been a member of 5 Point for 20+ years and a user of the app as soon as it came online. There must have been an update or change to a different OLB platform because Bill Pay used to be quickly responsive, but now it takes a very long time to load in app. Annoying for the individual who counts on the convenience of OLB to manage banking tasks quickly.
Side note about the institution itself. Again, I’ve been a member for 20+ years and generally been very happy with them, but last month they did call to tell me that I underpaid my mortgage that month by 22 CENTS and there would be a $28 late fee for that. Really??? I pushed back and eacalated up the ladder until it was waived, but come on people - look at member’s history before you make silly statements like that that can cost you a membership.
Side note about the institution itself. Again, I’ve been a member for 20+ years and generally been very happy with them, but last month they did call to tell me that I underpaid my mortgage that month by 22 CENTS and there would be a $28 late fee for that. Really??? I pushed back and eacalated up the ladder until it was waived, but come on people - look at member’s history before you make silly statements like that that can cost you a membership.
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Maikel
Muy satisfecho con los servicios prestados
