Just don’t bother!
Used the app today to book a car. Booking went through and money taken via Apple Pay.
No communication at all, so ten minutes after it was due I called the office - they said there’s no cars available and the best they can do is 30 minutes after my train had left.
The app is a total waste of time, it doesn’t actually know whether you can have the taxi you’ve booked, and there will be no way of knowing that it’s going to arrive late unless you call the office anyway. What’s the point in having an app?
No communication at all, so ten minutes after it was due I called the office - they said there’s no cars available and the best they can do is 30 minutes after my train had left.
The app is a total waste of time, it doesn’t actually know whether you can have the taxi you’ve booked, and there will be no way of knowing that it’s going to arrive late unless you call the office anyway. What’s the point in having an app?
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Very poor service doesnt even need to be rated
Don't know why they still got to operate in the country book a ride which I waited but not coming made contact with them why the ride aint there yet but they still looked rude on call😒
Good customer Experience
I travel to Retford station every week, unfortunately my car was in the garage for service and I had to find a cab service that will drop me at Retford 5am in the morning.
Considering Uber doesn’t always work in Worksop. I Started calling all the cab companies and most of them suggested they start at 7.
I got lucky and found 652 and within 10 seconds they accepted my booking on the phone.
Artur picked me up before time and mentioned about the app and I can find a booking any minute as they start as early as 4:30 am in the morning.
Mind you, I haven’t used the app, but this review is for the great Customer Experience I have had.
I am going to give the app a try in the near future and might write my experience.
For now well done 652. Thank you for proving a point.
Considering Uber doesn’t always work in Worksop. I Started calling all the cab companies and most of them suggested they start at 7.
I got lucky and found 652 and within 10 seconds they accepted my booking on the phone.
Artur picked me up before time and mentioned about the app and I can find a booking any minute as they start as early as 4:30 am in the morning.
Mind you, I haven’t used the app, but this review is for the great Customer Experience I have had.
I am going to give the app a try in the near future and might write my experience.
For now well done 652. Thank you for proving a point.
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Don’t download it
I strongly advise against downloading this app because it has proven to be a complete waste of time and a source of immense frustration. Not only does it fail to deliver on its promises, but it also exhibits a severe lack of customer support and communication.
NEW SOFTWARE CASH/CARD/APPLE PAY
We have upgraded our software and this is a new brand new app. This now allows you to pay by cash , card or Apple Pay. This also has an easy one touch booking system along with a one button wait and return feature.
Passengers can now book tack and pay for their taxi using the app in advance along with ride share as a safety feature that allows customers to share with loved ones to make sure they get their on time.
We also have features of drop down tabs for airports, trains, Mansfield , Ashfield, Bolsover & Bassetlaw where customers can find local pubs restaurants and landmarks in their area.
Passengers can now book tack and pay for their taxi using the app in advance along with ride share as a safety feature that allows customers to share with loved ones to make sure they get their on time.
We also have features of drop down tabs for airports, trains, Mansfield , Ashfield, Bolsover & Bassetlaw where customers can find local pubs restaurants and landmarks in their area.
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