Hushed User Reviews

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  • Notification Issues

    I’ve liked the app so far, but am starting to run into issues. I do not receive notifications when someone texts even though my settings are all correct. Sometimes it will show a number on the app icon which lets me know a new message is there, but doesn’t make an actual tone. In another instance, there wasn’t a number on the icon until I opened the app, then saw 2 texts from the previous day that I missed. This is frustrating and I won’t renew my subscription unless things are fixed.
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  • Great purchase, well worth the money. Very reliable. Very user-friendly

    I want to head and purchased a yearly subscription. It is cheaper than any other second phone line application out there. You can’t be $30 a year. The main feature I like about this app is the fact that it has call forwarding. And a call that goes to my normal phone number reroute to this phone number. I’ve also been giving people this phone number to call me on so I can keep my personal phone for my family and emergencies. You also have the ability to change your number if you need to. I’m very happy with my purchase. I’ve been researching a good call forwarding application all day and have decided on this one. I made a perfect choice, don’t hesitate just go ahead and buy this and try it. Thanks to the team who made this application, it is extremely useful and well-made. Thank you.
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    Developer Response

    Hello, Thanks for rating us we appreciate your support! If you have any concerns or questions, please don't hesitate to reach out to us at support@hushed.com. Thank you,
  • Great pricing and service

    Definitely have to give this app a 5 start. The service and pricing is great. Their app wasn’t working for a few weeks, but I always had the confidence that they would eventually get it back to working. Now it does!! When it wasn’t working, it was VERY easy to use call routing. So using this app/number was never an issue since I was still able to utilize this app/number. I would rather pay for the year than monthly. A million thanks!!
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  • Epic flop

    Hushed was good. I spent probably 500 bucks a year on 7 different phone numbers. Every one of them failed. Quit working for 2.5 weeks. You submit ticket and you don’t get support. You get a chat bot canned answer. They do not have phone support. No email support. No support at all

    If their head wasn’t up their rear they would have started taking phone support while they went through an outage. But they could care less. It’s a really bummer. I cancelled 7 phone lines with them tonight after waiting 2.5 weeks with zero service and zero support. And on top of all that they kept charging me! Crazy. Epic flop.

    Well it’s been 1.5 months now and the numbers still don’t work. Call routing doesn’t work which is supposed to be their work around. I have had a call work a couple times but the quality is so bad you can’t use it. Emailed customer support like 15 times. They just don’t care.
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  • Find another Service

    I do not recommend this company and here’s why you shouldn’t use it. First of all, you cannot get texts from companies sending authorization codes so don’t use this number for Facebook, Twitter, instagram, your bank, etc.. They don’t tell you this until you ask and then they tell you.

    Secondly, it takes 10 rings before your voice mail takes the call. Many people drop off by this time. There is no way to change this.

    Third, the service went down this month completely for many numbers. They were not proactive and did not tell their customers. I didn’t know until I realized I hadn’t received calls for a few days for my business. I contacted them and they told me it could be up to 10 days before the number could be restored. There was NO way to forward my number to another number. They offered me a new number but if my customers didn’t know it, it was futile.

    So I canceled and have had to spend quite a few times changing things over — including Google to get this number, deleted. Use another service.
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  • Terrible app, privacy issues, locks your paying account out arbitrarily

    I had to send a text to a group of contacts but since hushed doesn’t have a group text feature I was forced send the same message individually. They said it’s burdening their network and spam so they locked me out. I also suspect they read and record all your text messages and that’s how they categorized it as spam so don’t send any private info through their network. Also don’t pay for one year subscription because they will lock you out arbitrarily without even telling you why and they will not refund you. They will just attribute it to their terms and conditions which basically allows them to do anything they want. I tried this app and definitely will not recommend to anyone that wants privacy, consistency, and actually getting what you pay for.
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  • Exactly what you want it to be

    This app is awesome, very worth the subscription. I am newly back on the dating scene and wanting to keep a little bit of distance meeting new people. I used the free trial and got hooked more or less immediately - text notifications are fast, inbound and outbound call quality are great.

    My only minor complaint is that messages received after you hit the cap of 20 (sent AND received) in the trial are lost, for good. Was hoping they’d be held and then released once I subscribed. It would be super awesome to have a grace period to subscribe within before they’re deleted for good. Since subscribing though everything comes through great! Really love it!
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  • It works for what I need.

    Me and my girl are real friendly people who like meeting new friends. But not everyone we meet are friendly at all and some even like to cause issues. So until we get to know these new friends we give them this number to communicate with us. It really takes a little of the stress out of it all. Now if we were meeting people like crazy and has to communicate allot with a bunch of new friends I would probably try a free one, but this one works good for what we need it for.
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  • Great Customer Care!

    I’m very pleased to use this useful app. Though it could not be used for what’s app or Viber, it operates well in regular SMS/calls. And the best part is their prompt and very helpful customer service. They fix any issues you raise promptly and graciously! Thankful for this app! Keep up the good work!

    Updated: Less 1 star because even you got three more days left, the “extend your number” is already blocking the view of your SMS remaining balance. So you got no idea how many SMS left in your account. I hope they put that notification blocking my view only a day before expiration.

    In addition, sometimes you get unwanted, random calls to your entirely new number which you have only used for someone who never calls. And those random calls are being deducted from your balance too.
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  • Support Is Severely Lacking

    I have use this app now for just over one year. After reporting one support problem it took over a week to get the support issue elevated to get a relevant response. But in the middle of that another problem arose. Instead of answering that problem they merged the two support reports into one which was only the second problem and waited three days to give me a response to that one which was just another question indicating they did not read my support question. After one week I am trying to get them to separate that to support questions and give me an answer on each one. If you get this application just assume it’s going to take a week or two to get any relevant responses to your questions.
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