Too much hassle
Most of the drivers were fine except for the one who drove twice the required distance and then charged me for it! The app was unable to pinpoint exact locations so every time I had drivers phoning to find out where I was. Not especially good.
It’s not great
While the app itself isn’t bad in terms of what other taxi companies offer it’s very outdated. The layout and design aren’t he nicest looking in the first place. The tracking was very confusing as well. Most other apps will say a car hasn’t been dispatched and won’t let you look at the map. This map just shows you on the map and your route go in no indication of where the car is if it even has been dispatched. Payment was also taken from me as soon as it was booked. Had to cancel the booking as taxis just weren’t available due to the weather so after waiting half and hour decided to walk. However I had to called up to enquire about a refund and they said the money will be back in my account in a few days. Should be that payment is taken as soon as the booking is completed just like all other taxi companies so if cancellations happen there is no waiting for money to be returned.
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Doesn't work
Half the time it crashes with "unknown error". Otherwise can't find nearby addresses.
Excellent app
In Birmingham for weekend and needed to organise a taxi at 1 hours notice to get to Barclaycard Arena. Downloaded this app off the T.O.A Taxis website; really easy to use and taxi arrived on time. Didn't book taxi for return journey as not sure what time show finished so used app for a 2nd time. Traffic near arena was gridlocked and app gave estimate of 10 mins for taxi to arrive but it arrived 5 mins early.
Both drivers really friendly & taxis were clean; wouldn't hesitate to use this firm or app again when next in Birmingham.
Both drivers really friendly & taxis were clean; wouldn't hesitate to use this firm or app again when next in Birmingham.
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Pointless exercise
The app works fine. Unfortunately, the whole system falls over when the people on the other end take over, or don't take over more to the point. 3 times in a week I booked taxis via the app. On all 3 occasions I had to phone them after the booking time had passed. Twice the taxi had not been despatched at all and the final occasion the app saif that my taxi would be there in 178 minutes, which was 5 minutes after it was due. Worst part is when I phoned, they said "you should have called us". You have to ask, what was the effing point of paying to develop the app?
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Looks like a good update...
This is a really useful app though it's had it's fair shar of problems over the last year. The update looks really good and the "Choose Type of Vehicle" now includes TX (old style taxis)... I hate vans with a passion! Well done TOA
Too many bugs
Lots of connection and sync issues. I know another company in Glasgow that uses same app template and it works brilliantly, sort it out!
Taxi for TOA
Used to be a really good app, doing exactly what it was designed for - easy to use, and so convenient... BUT the last three weeks there have been connection issues every single time I've tried to use it - have to ring up the out fashioned way! Please sort it TOA
Fantastic app!
Great app, easy to use. Great quality service and drivers!
Does not work
Asks for payment method but does not allow input
