TaxiCaller User Reviews

TaxiCaller Nordic AB

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Worst app

If I could give this app zero stars I would this was the worst app I’ve ever used I got threatened by the taxi driver the app has many problems. It worked at first but stopped working after a while😡😡😡

Lesly_147

3 months ago

Response from developer

Hello, I am really sorry to hear that, could you please provide me with some more information regarding the ride at the below-listed email so I can investigate this further: app.support@taxicaller.com

Bait and switch pricing - do not use!!

Used this to get a cab in Vancouver from Canada Place to the airport. I inputted 6 people and requested a larger car and noted that we had 4 adults and 2 kids. The estimated cost was “estimated” 33 CAD. When my driver got in touch, he said it was actually flat rate 41 CAD. Fine. Then when I went to pay he said it was another 10 CAD for the extra people and all the bags. And he also mentioned that because I used the app to hire him, it was more expensive (hence the extra 10CAD) than waving a cab down. So deceptive! Better off to use UBER or LYFT than using this app which is promoted on Vancouver taxis.

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Hawaiigirlie89

3 months ago

Response from developer

Booking issue

I pre-booked a taxi through this app. 5 mins before arranged time, they just cancelled my booking. I booked another taxi as asap by using this app again. However, the previous booking hadn’t been cancelled on a taxi driver side. Because of that it became double booking. This app also sent me cancellation notice when the 2nd driver arrived at my apartment. Based on this, it seems that cancellation notification is actually sign that a taxi driver arrived…

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いのこっしー

3 months ago

Response from developer

Hello there, I would like to investigate this further, could you please provide me with some more information regarding the ride at the below-listed email: app.support@taxicaller.com

Service

Service is awful. It’s very hard to find a car sometimes. Even if you get a car, 4 times out pf 10, It doesn’t go your way.
Only positive thing about it is price, it’s cheap.

Tougle486

4 months ago

Response from developer

Hello, we work as hard as possible to avoid this situations, could you please provide us with more details regarding experience and what exactly happened so we can investigate further. Please send the above info to : app.support@taxicaller.com

Completely useless!

Tells you a taxi is booked, but when the time comes nothing shows up and you are stranded. No info as to if any taxis are in their way or if they have even got the order! Avoid!

Req'd

5 months ago

Response from developer

Hello, I understand that this is not a nice experience, I would like to investigate this further, would it be possible to have more information regarding your trip at the below listed email: app.support@taxicaller.com

Taxi did not show

Despite booking confirmation, taxi did not show up. At the booking time, the app started searching for drivers unsuccessfully

IanDurham

9 months ago

Response from developer

Hello, we work as hard as possible to avoid this situations, could you please provide us with more details regarding your trip at the below email and we will investigate further: app.support@taxicaller.com

Nassssssttttttyyy ride

Just for 5 minutes you charged me 18 dollars without hesitation and there is only the driver who can see the price. While I usually pay $8 for this course. This is my first and last experience with you.

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