Rocket Lawyer Legal & Law Help User Reviews

Reviews Summary

Top reviews

Makes it easy!

I had to handle two different relatives’ estates and then start handling their rental properties. Rocket lawyer makes it so easy and tailors each document to your state’s legal requirements. It saves a lot of time and money by doing it yourself without having to learn every city, county, and state law or a huge retainer & legal fees (which I could not have afforded)! Try it for yourself!
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Response from developer

Hey there! Thank you so much for you awesome review, we are thrilled to hear how satisfied you are with our app! Have a great day.

Completion

It was easy to use but when I got to the end of the document and tried to submit it keeps refreshing and will not complete submissions. I want to print it off so I can have it notarized but not able to due with being stuck on 99% complete process even with it being completely filled out In completion. Any help will be appreciated.
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Response from developer

Hello Gidget! We're so sorry to hear about the technical difficulties. Please call our customer service at 877-881-0947 (M-F, 6am-6pm PT).

Scam Practices

I had the app originally! You can log in on the computer as well. Either way your account is the one you created. I cancelled the subscription through Apple Pay and found out 6 months later I was still being charged. They claim my subscription from Apple and the “subscription” from the computer were two different subscriptions?? Hooowww?? My account on the app and the one on the computer are the same. That makes no sense. I have disputed all charges as I have proof I cancelled it. Definitely won’t be using them again and deleted my account.
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Response from developer

Hi there! We're sincerely sorry to hear about this matter! Please email appfeedback@rocketlawyer.com so we can get this figured out with you.

GREAT. It could be even better

I wish you could navigate on your phone easier, and have an easy way to add additional info in certain spots BUT it’s definitely amazing though and very simple.

NOT FREE/ EXPENSIVE

Not upfront about charges at all/misleading! I am disabled and being cyberbullied and harassed horribly. I needed help and nobody will help. Desperste I’m searching for advise or any help at all… nothing. I can’t afford legal help. I have no friends or family and my disability makes it impossible for me to convey what is going on and it’s now legal and I am being hurt and abused more to where I have given up hope and having to take my own l|feto get anyone to look into the torture and torment of this cruel wicked drug using and dealing group in Phoenix AZ in the “party” scene of the gay society.
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Response from developer

Hi Derrick, We're very sad to hear about your experience! We do offer a 7-Day Free Trial for first time members where you can ask a legal question through the "Ask a Lawyer" box, but the Free Trial does require credit/debit card information to begin. As long as it is canceled through your app subscriptions during the Trial period, there's no billing whatsoever. Otherwise, it will convert into a Rocket Legal paid plan. Please email appfeedback@rocketlawyer.com with any questions or concerns at this time.

Rocket Lawyer App

I came to rely on this dependable app to do my contracts. It’s very clean and you can go back-and-forth with the customer changes are needed with. No problem before signatures are required. Would recommend it to anybody. I’ve had no problems with it. Enjoy the service.

Rocket Lawyer

I’ve been using this for about six months. I had not printed out my will yet because I’m still baffled on some of the questions. But everything‘s been working out fine like I said there’s some questions I gotta go over and think of that but I love the app that’s why I pay for it every month.

Response from developer

Hello there! Thanks so much for your review, we're glad that you're enjoying our app! Take care.

Your Legal Department on the Go!

- Make your contracts for just about anything
- Upload your own documents and make them legal with a signature
- Get advice on many topics from Lawyers

I think an update on the app will be great, so I took off a star. But it gets the job done, at a reasonable price.

Response from developer

Hi Tymoria, We're delighted to hear your experience with our app has been such a positive one and appreciate your review! Have a great day.

This is a good service to have!

I’ve used this service for a few different legal situations I’ve had to deal with. It has been very helpful. You can access legal forms easily. Ask questions and get answers from real , legal attorneys. Look up laws, penal codes and statutes. I’ve used a different service also that started out good but didn’t continue being good. This is a better service by far. Sometimes you just need to know what the law is on something and a couple legal terms to use and your able to take care of an issue without hiring an attorney. And without looking like you don’t know at all what your talking about. I personally like to research things before I approach a situation , so I’m able to present my self like I know what I’m talking about. This service has helped me do this more than once.
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Response from developer

Hello Daregirl, We greatly appreciate you taking the time to leave us a review, we're so glad that you've enjoyed our app! Please take care and have a wonderful day!

Rocket Lawyer is better than Some attorneys!

Rocket Lawyer was able to help me with several legal documents that probably would have cost me hundreds in lawyer fees. I was able to do my Power of Attorney/Living Will and my Last Will & Testament with ease. Their templates guide you through the process, asking all of the important questions and making sure everything is complete. I would HIGHLY recommend it for most of your legal needs. Unless of course, it’s a Criminal issue.
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Response from developer

Hi there, Thanks so much for your review, we're so glad that you've had a positive experience with our app! Please take care.

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