MyPureCard User Reviews

MyPureCard
MyPureCard
Hawk Incentives Holdings Limited

Top reviews

App won’t work

The app has always been a bit rubbish, but is now totally unusable with no update from the developers. When you try and use it there is an error message saying using an old version. So delete, download from AppStore….. same message. So the app is completely unusable. This isn’t the first review with this problem, so where is the update PureCard??
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Can’t log in

Have tried using the App telling me I’m using an older version when I delete and reinstall from the App Store still says the same! I give up and then you choose a nickname for this review and it says this name is taken I’ve tried 7 all connected to me in one way and another! The site is a joke

Stressful and unreliable

I can never use the card because logging in/topping up etc is too much hassle. The app makes you input your password every time you open it and it usually says error when you try to top up.

Response from developer

Hi Peachdesu, it sounds like you are using our sister product bYond. If you haven't already, please download the bYond app. You can log in using finger print or face ID if you have this enabled on your phone! Thanks, Stacey

App top-up has a Java script error

This is generally a great app, but since about a month ago started seeng a Java script error when trying to top up the card. The only way to top it up now is via a browser - not an awful workaround but should not be necessary.
Please fix the error!

Error message on log in

Keep getting a error message on log in!

App doesn’t keep up to date

The app balance is always inaccurate which makes it difficult to know exactly how much money you have on your card. You also have no idea how much cash back you have earned. It’s a fairly pointless app when you consider that you have to log in to your web account to get the information you need

Not working- again

Try to log in and get a load of data script as a warning message and then get chucked out! Need to fix this please!

Pure Card - Why no retailer list in app

Works but limited functionality.
Why is there no way to get a list of retailers/stores which accept Pure Card in the app?

Terrible app

App is really clunky to use. Touch ID was a promising improvement, but works really badly. Improvements needed.

Awful. Avoid.

Clunky to access. Clunky to use. Absolutely not worth the bother.

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