LILINViewer User Reviews

LILINViewer
LILINViewer
MERIT LI-LIN ENTERPRISE CO., LTD

Top reviews

Horrible

App is pretty bad as others have stated. The interface for doing playback makes absolutely no sense. Camera groups are preconfigured. Example I have 7 cameras, but there is no 7 option. So I have to select 8 cameras and see a screen that doesnt connect to anything. In addition even if I select 8 cams, eventually it switches to 12 cams for some reason. App is just so bad.
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Suddenly stopped working

Don’t know what’s going on, but the last week of April everything stopped working on the app. I have this app on two separate phones and neither of them work!

does not work

App crashes and is not intuitive. Really annoying as there are very good cctv apps out there. very poor lilin.

Response from developer

Thanks for using our product. We had fixed the startup issue. If it is still not fixed, let us know via lilin.zendeks.com.

Horrible Tech Support

LILIN does not support the end user. The company will only talk to you if you are the installer and when your installer goes out of business you are screwed. I do not recommend this company that doesn’t help their customers.

Crashes

App crashes every time it’s opened. The images shown are stuck from 3 months ago.

Rubbish app and rubbish CCTV system

Bought a LILIN CCTV system but the app doesn’t play back and the whole system doesn’t work on a MAC. Don’t buy LILIN.

Awful

Crashes constantly as well as being a pain to figure out how to use it.

Frustrated and let down

This app is terrible. Loading camera images is painfully slow. It’s just pathetic. How they can not address such glaring and obvious issues. I can only assume it’s because it is not important to them. They don’t care about the user experience.

Really bad software!

Merit Li-lin needs to seriously improve this app. One of the worst features seems to be that you can’t tell whether you are looking at a historical view or a live view as the app seem to remember the last camera feed pictures even when you have shut the app down and have no connection on start up.

Latest update causes program to crash

Program will load but will shut itself down after 2 seconds.

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