Leave a Review IamResponding (IaR)
Works well for a volunteer dept
I love this app. We have been using it for almost threes years now. I like how our fire fighters can respond on it to let you know how many guys are on the way. We are an all volunteer dept with 20 guys. We have a TV set up in the bay so when you get to the station you can look at it to see how many you will have show up. Also like the ability to mark all your hydrants and what size main they are on. All around good app for fire serviceShow lessFfd820
New update
I have an iPhone 6s and up until the update the app has worked great. Since the new update however most of us on our department receive the call however we get no tones. Almost as if our phones are on silent but they are on loud. Would be awesome to get that bug fixed so that we receive the tones along with the notificationShow lessJxhsudhdn
Respond and Close Feature
All of the updates for IAR have been excellent with the exception of the most recent. The new "Respond and Close" feature that allows users to respond without even opening the App has become a major problem in our department. Members inadvertently hit the button in the middle of the night and signaling to our dispatch center that we have a complete crew. We have to call our dispatch center have them retone because the person hit it on accident and it ultimately delays our response time which is totally against IAR's business model which is to improve response times.Show lessJoshj738483
WORKS WELL, GREAT APP
My Squad is a Volunteer BLS organization located in North Jersey, we are dispatched by our own Police. We've been using this app for over 3 years now. We are rarely at our building since we are a rural squad, so we respond from our homes.
We rely on the IAR app all the time. One of its features is the ability to locate the call on a map. It works over 50% of the time, but in all honestly we have occasional problems. Now most of our members know our town well enough as to not require it as a guide. Also, in all fairness part of the problem is our dispatch and how it is configured or not configured on the PD's CAD system. The same (-) issue is related to each dispatcher, as to how much or HOW LITTLE information about the call is entered.
Another excellent feature is it's ability to show us who is responding, either to the ambulance or to the scene.
The support for this app is phenomenal. I'm not BS'ing you. I rarely give a review on any of the apps I use on my iPhone but, anyone who's read this far should have an idea of how well it works.
I also should add that we use another program called "e- dispatch", this program allows us to hear what was sent out over our pagers, by playing it back on our phones.
Member over 40 years on squad, 20 in ALS also.Show lessLesinmorrisnj
A helpful addition to my pager
Most of the time this app is great. I love the one-button response on my way to the station. Now that my county has computer-aided dispatch, the alert and mapping features are great. For some reason though, the pop-up alerts have been very spotty lately. I'll get one alert to come up for every 4-5 calls that come in. I don't know if it is a compatibility issue with 9.0 IOS? If the alerts were more reliable, this would be a 4-5 star app.Show lessSundayDriver
Great- its also the only one
I desperately need a faster way to update my responding status. When I get a call, it's gotta be 2 taps or less to show responding. Also- member profiles? MIT, Lieutenant, trainer, etc? How about an actual notification instead of an email? Also would be nice to know what all the notification codes mean.Show lessnickname298
Not worth it
We have used this but migrated away to better solution that has more featuresVerygoodappp
Not working
Crashes constantlyRobert 1963 ca
IOS 8 Issue Still Not Addressed?
Several updates have come out without addressing a major concern for all of us IOS 8 users. The app does not give notifications as it did in prior IOS platforms. This is a major concern for those of us relying on this system when we are on duty. It's great you're dealing with other enhancements, such as maps, but shouldn't you have a team working on this notification issue that you have been aware of through NUMEROUS prior reviews (which are not currently on this update's review screen ... but be patient, I'm sure they are lining up behind me!)
This app, when it works properly, is a phenomenal tool. But because it no longer works as it should I can't rate it more than a 2. Please fix this issue!!Show lessLuAnnE612
Firefighter
Great app! Would be nice if it would be able to self refresh. And be able to make changes like clear responding in appWAlac
