Aug 6 update bricked my adapter
Developer released a software update that erased all of my history which I have been relying on in my current diagnostics. Software also forced a hardware update and now my adapter won’t pair. Basically they took a working tool for which I have paid and killed it.
STAY AWAY!! Wish I had not updated. Doesn’t work now.
Thinks my car is in motion and wont connect now even though blue tooth says it is. They just dumped everyone that bought this item before the update. Would give it no stars if possible!!
Don’t buy until changes are made
Useless after update. Very inconvenient changes made. Will be contacting company for refund
DO NOT UPDATE!
Before updating you need to carefully review the "improvements". It looks like they were added by a lawyer. Usability of the app is diminished in important aspects, including the fact that you cannot have the app running in a moving vehicle. So much for road testing intermittent issues. There are other issues introduced as well. As for the free add ons, if you are like me you paid for them long ago. I doubt I will be seeing a refund. I suspect this app is being end of lifed and we customers are being kicked to the curb. In any case we need to see the in motion and bluetooth changes go away. I buy a lot of automotive test equipment but Actron can forget about any future business from me. They just removed key functionality from a product that I own. By the way, I went to app support before posting here - there is no support under app support.
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Airbag portion rip off
Had air bag light on 2009 Impala. Purchased air bag upgrade and tried it out. Doesn’t communicate. Tried on 2010 Traverse. Nope doesn’t work on that either. Emailed U-scan and they said those vehicles weren’t supported and I would have to go back to the developer to get my money back. I’m sure that’s going to easy. How about letting you know before you buy which models it works on. I was plugged into the car when I purchased so it should have know and not let me purchase.
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Nice unit and good app
Not sure what the fuss is about with this unit. I read the directions, maybe that is the difference. You do have to manually pair in blue tooth (not a huge deal) and update the unit (following on screen directions) once you have done this, you have a pretty cool unit! You can buy add ons, (I have not found a need yet). This works well with my 2017 Santa Fe. I will try with the rest of my cars and trucks and report back if I have an issue.
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Not compatible with iPhone X
UPDATE IT! I didn’t pay for all the features to not be able to use it with a new phone.
As good as advertised - A Great Product
I found the device and app very useful for my VW Touareg. I see a lot of bad reviews; it appears that people DO NOT KNOW what they are buying or how to use the device to enhance the data given by the app.
Strongly recommend... if you know what you are doing.
Strongly recommend... if you know what you are doing.
Biggest waste of money
Advertises to work with holdens between vt and vz commodores, wouldn't pick it up, the app doesn't even have Holden in its selection, why is the device advertised to work with holdens and the app doesn't???? What kind of stich up is this
Worked fine after fiddling
Took a bit to get it all updated but once that happened it worked adequately.
