U User Reviews

U-Scan
U-Scan
Service Solutions US LLC

Top reviews

Expensive lesson learned

Not a very good product at all, and caused my vehicle to do some very strange things while plugged in. I never could get it to work right. I accept full responsibility, however, because had I read all of the reviews prior to purchasing this product I certainly would not have.

Actron made a once tolerable App garbage. Spent hundreds for garbage

They pushed an update and made it crap.

Won't connect to anything, had the universal abs and enhanced modules, Airbag and transmission/powertrain (for a fee) and now I don't.

ZERO support... Was the only one that worked with iPad...

U-scan

VERY DISAPPOINTED! I purchased a u-scan. Downloaded the app. It won't connect to my 2005 Holden vz ute or my 1998 Nissan patrol gu. It garuntee's it will connect to any vehicle year 2000 or newer, very poor product and false advertising. What a waste of money.

Unusable after update

Not able to connect to a vehicle, all the old data and vehicles in the garage gone!!!

Lacks ABS/AIRBAG Reading

Australian iPhone Version - Worked OK (after firmware and app update) for engine & emission faults but doesn't support ABS / Airbag unless those systems are integrated into engine management system for your make model (not many are ...). Summary - Works but pricey and limited to engine management in most cases.
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Terrible!!!! False Advertising

Says it works for Australian models, has Australian models listed, tried to use it on a listed model & turns out it doesn't work for that model.

False advertising at its finest!!

Waste of time

This app does not support Australian cars despite claims that it does. AutoID doesn't work TrueLink doesn't work and it does not recognise VIN numbers. I emailed support and had no response. When I telephoned I was told that it just doesn't work on many cars.

Confusion

Got this yesterday and like every one else was confused set a email and got a reply with a video for Australian cars works like a treat now

Shocking

Shocking app, claims to have support for many Australian cars, but doesn't! Seems to be an expensive thing to start with and there's apparently a $50 fee on top of purchase of the unit if you want more features for a tool that doesn't even work on the 4 cars I own!

So much promise. No reward.

Bluetooth works ok and connects but app is buggy and won't submit the VIN to the garage on iPhone 6 so can't run a scan on the car data = very expensive piece of plastic and circuits. Needs an urgent update. Emailed support and haven't heard anything back at all.

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