I am convinced that the people who made this app never had to use it themselves. There is no way anyone could have built this, used or tested it, and thought “yep, this works.” Special shoutout goes to the additional guardian account creation workflow, which has got to be the most frustrating process I’ve ever encountered in an app. If you’re reading this to evaluate app options, do yourself a favor and pick a different app. If you are reading this because you have to use this app for your own children, I’m so sorry.
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