Kotak Mobile Banking App User Reviews

Top reviews

Unable to update new version of the app

Unable to update new version of the app

Kotak internet access mobile app

I feel kotak mobile is the best

Stupid app,

Just downloaded on new iphone 14 and cant even scroll down to login, shows apply for 811.

Worst app

Not user friendly. Even a page doesnโ€™t scroll up or down when there is a condition to read the teams before I can accept. Could be better.

Response from developer

Our customer's feedback is extremely important to us and we will endeavor to take all necessary actions to improve upon the feedback shared by you. We look forward to your continued support. ^Team Kotak

App design issue

Not able to login when you download the the first welcome screen came up and it is blank from top and bottom the only option visible is Letโ€™s Begin.

Fix the issue with autologin every time with faceid even after i just loggedout.

All works great. But when i logout , app automatically navigate all the way back to login page and with FaceID activated it login again quickly.

Every time i have to immediately close the app right after clicking on Logout sothat it doesnโ€™t login me again. It may sounds weird but thats an issue. Fix it. Donโ€™t redirect to login page after logout instead take user to the big menu screen.
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Response from developer

Hi! Sorry for the inconvenience. Please try reinstalling the app and clearing the cache. If the problem continues, kindly provide the error message and the specifics of your phone to Social.Experts@kotak.com so that we can investigate. ^Team Kotak

Foolish Kotak Employees

I have been struggling to transfer money from my account( newly opened, debit card not received) to another Kotak account , currently I am in USA , sent message to branch manager, marketing person and also my customer relationship manager , but none helped me , then I checked the net and it was well explained by an external web site , and it was done within a few minutes
I am extremely unhappy that SMS messages are not coming on my Indian sim , here in USA , tried everything possible but could not do it
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Kotak APP

Excellent app and very quick and safe

Kotak Bank service

Secure and a very easy way to bank even for an 84 yr old. Wholeheartedly recommended.

Kotak App

Over the years Kotak App is becoming better. Now it does not expire my password so often. Good to see it is integrated with lot of other options including shopping travel etc. They still got to allow Cheque deposit in App. And if they could show the Demat account on the same page and simplify KYC, I will call them best bank in India.
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