Tri City Mobile App is Poor
This app is unstable and unreliable.
Common error messages for stored password when using facial recognition; "incorrect password, etc." Commonly requires a tedious password reset after failed attempt.
Issues starting up. Issues logging in. Still unable to transfer money bank member to bank member without 3rd party zelle feature, which requires a zelle account.
Limited capabilities. Underwhelming performance.
Im more of a critic of my bank than a fan of my bank solely because of this terrible app. I miss Chase Bank's mobile features.
Common error messages for stored password when using facial recognition; "incorrect password, etc." Commonly requires a tedious password reset after failed attempt.
Issues starting up. Issues logging in. Still unable to transfer money bank member to bank member without 3rd party zelle feature, which requires a zelle account.
Limited capabilities. Underwhelming performance.
Im more of a critic of my bank than a fan of my bank solely because of this terrible app. I miss Chase Bank's mobile features.
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Horrible
This app is horrible. Every time I sign in I have to type in the password even though I have fingerprint set up. It didn’t use to do this
Works Only Sometimes
The app is fully featured but has a few problems that have gotten worse since the last update. It allows me to set up touch ID but disables it randomly even at home. I can send $ via Zelle to everyone except my husband (while he can send $ to me via Zelle without any problem). The login process is slow overall, and when I do get in it prompts me to go throught tutorials and setups I have already seen.
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Needs work!
The app crashes and either needs a back up server or additional allocated space. It’s very frustrating. I think it also needs more linking to outside for bill pay . For mobile banking in 2020 it is very far behind other institutions. I’d give it NO STARS if I could
Not the same
The app isn’t the same anymore since it updated. It rarely loads so I can’t check my balance as much (if I go online, it says my password is invalid even though it’s not) and when it does finally load it’s incredibly slow.
Enter phone number
When I got my new phone and tried to download the app it asked for my phone number and wouldn’t let me log in because “that phone number is already in use”. Finally I get that fixed, and now it randomly asked me again (same phone, no changes) and I can’t log in to my app... frustrating. I have to use safari every time.
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Locking card
I was able to Lock my card for security purposes and now I no longer see that feature. I will have to see if I can even use my card tomorrow. Might still be in a lock mode. Was this future removed?
Doesn’t open
It’s been almost a year now and the online app still will not work for my iPhone XS
Web browser works fine
Please fix so I can bank easily again
Web browser works fine
Please fix so I can bank easily again
Doesn’t work
Ever since an update I have been unable to open. Gives an error message and now the website is hard to look at on the phone. Disappointed!!!
App doesn’t work
I was really wanting to be able to stay on top of my finances and check my account but the app doesn’t work at all! Super disappointed!
