Bikemap User Reviews

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  • Awesome Ride!

    I was alerted that my subscription was about to renew, but I had some doubts about renewing.

    I was unsure about continuing with the subscription as I had experienced some confused routes and directions in the past. The map planning seemed off. But something has changed!

    I had been off the road for a good number of months until my bike was finally fixed last week.

    Not sure if it was the recent update but I used Bikemap last Friday and the route it planned for me for a 4+ hour round trip was awesome.

    It was a huge improvement. I enjoyed the route it chose for me so much I’m renewing my subscription, it’s worth it just for that experience alone!
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    Developer Response

    Hi, thanks a lot for your review. We are glad that you’re enjoying cycling with Bikemap. If you have any suggestions for improvements, just let us know at support@bikemap.net. Best regards & happy cycling! 💙🚲
  • Do you folks ride?

    After doing a local, out and back, to get acquainted with bike maps, I discovered it’s fondness for it to send me down dirt roads. After discovering that you can turn off gravel roads in the settings, I thought rides would be limited to paved roads, as 700 series tires aren’t great on anything much more than tar. For 2 days straight in Maine, it has sent me down dirt roads that would be considered fire break trails, and if you do try and walk the original estimate of 5 miles, it will tell you to continue 15 more, then 10 more after that. Bike maps has a habit of giving you one estimate of a ride from your kitchen table, the mileage may be within 10 % of actual, but elevation will be off by 50%.
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    Developer Response

    Hi, we are sorry that you are unhappy with our routing. Could you send us the details to support@bikemap.net? We will then take a closer look to see what we can improve. Best regards & happy cycling! 💙🚲
  • Does not put you on bike paths. Useless without internet.

    I bought this to pre-plan bike trips in detail with my computer, upload it to the phone and then run it with no wifi or cell service while traveling by bike through Europe.
    It was a disaster!
    No matter the settings, half of the time it would route you away from official bike paths. If you decide to stay on the official bike path instead of using the recommended highway route, it will not re-route you. Instead it will stop routing and pick up your original track later (sometimes hours later). Until that happens you have no idea where to go and how much longer your trip is.
    Using this app completely offline did not only nor help, it often made the routing a lot worse and ruined several days of a very nice bike trip (Austria, Switzerland and Italy). Imagine for an hour you think that you only have 20 kilometers left till you are there, and after an hour of cycling you find out it’s still another 17km. It’s super aggravating!
    This app might be neat when used while having an active internet connection. Do not use it offline; it’s awful!!
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    Developer Response

    Hi, we are sorry that you experienced difficulties using Bikemap and would like to know the details of the problem you mentioned. Please send them to support@bikemap.net. Any relevant screenshots would help too. We'll pass it on to our developers who will check if they can fix the issue. Thank you & happy cycling! 💙🚲
  • Awful - it's a trap!!

    This app is terrible, and if you forget to delete it you'll be faced with a new $60 recurring charge and they are quite rude if you ask to cancel and get a refund. They want to keep you ensnared. They hide behind apple and say they can't refund.
    THE APP: the UX is very bad. There is no map search, only by city. The rides are dearthy and random, lacking the main rides in my city, for instance. The UX of riding along with the ride is really bad: you cannot join along the way, if it thinks you did not start at the precise beginning, it will refuse to align you and keep barking at you to go back to the beginning. You can't reverse direction if you want to start at the other end. You can't even zoom out and try to follow your blue dot on the app. It looks like its VERY MUCH still in beta.
    The developers are cranky and unhelpful... this app is WAY overpriced. And its not easy to add rides. There is no developer oversight of the routes, ratings or anything.
    Honestly, very frustrated. The will not refund you if you are unhappy with it, even if you only used it for a few days.
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    Developer Response

    Hi, thanks for your review and sorry you had a bad experience with Bikemap. Everyone is entitled to a full refund within 14 days of purchase. And if you buy it via Apple you do unfortunately have to go through them to get a refund as we do not have access to the transaction. Best regards from Vienna & happy cycling! 💙🚲
  • This app gives up too easily

    If the starting and ending points of your planned route are close to each other, it won’t navigate: as soon as you start navigating, it says “you’ve arrived,” and stops navigation. If you deviate from your planned route (e.g. because of a detour) and then rejoin, at the next waypoint it says “you’ve arrived,” and stops navigation. If you turn off your screen to save battery, when you turn it back on it sometimes won’t update the display to your current position. One thing that would be helpful is if the Lock Screen could display a minimap of the current location. I came to a point where it told me to take a right turn, but there were two trails leading off to the right. I had to stop, take off my sunglasses, unlock the phone, find my current position on the map, and see which trail I was supposed to take. A minimap showing the current intersection and which route to take would be really helpful in that situation.

    Update: went on another ride. The app randomly loses all sense of location and direction, so it places me somewhere I am not, and tells me to “continue onto” the trail I am already on. The only way to deal with that is to stop navigation and restart. I have 6 saved “routes” for a 19 mile ride. This was easily the worst $50 I’ve spent on the App Store.
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    Developer Response

    Hi, we are sorry that you experienced difficulties using Bikemap and would like to know the details of the problem you mentioned. Please send them to support@bikemap.net. Any relevant screenshots would help too. We'll pass it on to our developers who will check if they can fix the issue. Thank you & happy cycling! 💙🚲
  • Not there yet.

    Well, I got the premier version paid for that and tried this out. It is just not ready yet in my opinion. The one thing that is needed is being able to connect to Garmin radar units. Like a lot of the other apps do and this doesn’t so I’ll quit using it even though I paid for it until maybe sometime they have it. there’s things I like about it and it’ll work for most people but the way I see it if you look through the reviews and the reaction of the developer is to say they’re sorry to hear that and could they give them information on where it happened and what it happened all that kind of stuff which to me is nothing more than a beta test so it’s just not ready yet. Also, it’s difficult to get it to point the map in the direction you’re going and you have to move there a little computer window out of the way to change it and it’s hard to do while you’re riding. Sometimes it just doesn’t work at all as far as moving on the map the way you wanted to move. They have recently fixed a bunch of bugs which was helpful but I’ll put it away for may be a few more months maybe next spring see how it works.
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    Developer Response

    Hi, we are sorry that you experienced difficulties using Bikemap and would like to know the details of the problem you mentioned. Please send them to support@bikemap.net. Any relevant screenshots would help too. We'll pass it on to our developers who will check if they can fix the issue. Thank you & happy cycling! 💙🚲
  • I wanted to like it, but this app needs a lot of development to perform as advertised.

    I really wanted to like this, and used it for a long bike ride this past weekend in Southern California. I thought the app had great design, and it was an easy signup process. However, there are a few key areas that I’d love the development team to focus on:

    Turn by turn directions — The Apple Watch app was pretty useless. Instead of telling me when the next left turn was going to be, it told me my current speed and heart rate. While that was ok, every few blocks I had to stop my ride, pull out my phone, and check the app to see which direction to turn. The phone app also shouts at you the turn by turn directions, but when I was traveling at high speeds, I couldn’t hear it at all, rendering that feature pretty useless.
    Battery Drain — After the first hour of my 2-hour bike route, my iPhone 13 phone battery had drained from 100% to 18% while using Bikemap.
    Didn’t track any data — Because of the significant battery drain during the first half of my ride, I had to end it on Bikemap and use my memory for how to get back to the start of the route. When I got back to the car, I wanted to check my stats for the first half, and Bikemap didn’t save anything.
    I expected Strava quality and got something much more elementary.
    Again, I really wanted to like this, and hopefully your development team can take my experience and make improvements.
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    Developer Response

    Hi, thanks for your feedback! We will forward it to our product team for them to consider it for future improvements of our app. Feel free to drop us a message at support@bikemap.net if you have further questions or additional feedback. Best regards & happy cycling! 💙🚲
  • Had me riding in circles

    Im not sure if I took a wrong turn by mistake but the app worked great directing me on my ride to work but in the way home, I just threw in my ear bud and started listening to each turn it said, at one point going through a windy neighborhood i noticed i was passing a st i already turned onto and i open the map to see that i’ve ridden all around the neighborhood when there was a much more direct route cutting right through it (mind you not a busy road that would make sense to avoid). and the route it was suggesting me to go to get back to my way home was basically to turn around and cycle back around the circle i had already ridden instead of just making a turn onto the correct route. very frustrated as this neighborhood has lots of hills and is not the funnest neighborhood to just cruise around. I don’t understand why these apps are so bad with their intended purpose of giving the safest and most efficient route for a bike. only giving two stars because the layout and tracking is nice but the directions are sub-par by far.
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    Developer Response

    Hi there, we are sorry that you are unhappy with our routing. Could you send us the details to support@bikemap.net? We will then take a closer look to see what we can improve. Best regards & happy cycling! 💙🚲
  • Active gps locked behind subscription

    If you want to use this GPS AS A GPS with turn by turn directions. a feature that comes standard with EVERY GPS. You need to pay a subscription. Otherwise it’s just a static map. I have adhd, I can’t be distracted having to look at a map every so often in order to know where I’m going. Especially not when I’m on the road in la where cars are driving around me at 3 times my speed. Ridiculous that they try to charge you for the basic minimum job that any gps is supposed to do.
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    Developer Response

    Hi, sorry you are unhappy that some features require the Premium version. This is necessary so that we can keep building Bikemap sustainably. We hope you understand that. Please note that you can still record rides and plan routes for free. Thanks & happy cycling! 💙🚲
  • Terrible

    I loaded the app so I did with my Apple account email and tried to use the app when I would search I could get three letters in and then the app completely froze. I couldn’t even get out of that. I had to get rid of it in the background area and start back up with the same problem. Then I tried to login later and it just kept saying that login is already in use. You have to use a new one and I had it at that point absolute pain. I deleted the app.
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    Developer Response

    Hi, we are sorry that you experienced difficulties using Bikemap and would like to know the details of the problem you mentioned. Please send them to support@bikemap.net. Any relevant screenshots would help too. We'll pass it on to our developers who will check if they can fix the issue. Thank you & happy cycling! 💙🚲

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