Leave a Review SurfEasy VPN
Among the best of the best
I’ve been with this company continuously since shortly after they launched. They’ve always had a superb product that does what they say it does.
Their customer service is A+++ Their representatives are knowledgeable, helpful and patient.
If what they have covers what you need, consider yourself lucky to have found them and don’t hesitate to give them a try. They really do stand behind their product.Show lessJawkeb
Not good
I used this app for free and it worked somewhat okay. I purchased a 1 month subscription and it wont even connect to the internet. I turn Surfeasy off and the internet is working, when i turn it on it wont work. Disappointed, paying for something that doesnt work is irritating. No recommendations, hotspot is better and problem free. When you sign up you get automatically signed up for subscription which I forgot about, I added an iTunes card and they took 33$ for the yearly subscription which I have no use for. Click app support and the page just freezes and doesn’t take you anywhere. I’d like a refund please.Show lessEljayman
Used to good...then it went downhill
The VPN app used to be good but then after an update about a year ago it started to go downhill fast...to a point that now I keep getting a ''no internet connection'' error when I open a browser (although there is connection as the other 7 devices not using SurfEasy we have all connect fine...) or a 503 service unavailable error like 60 to 70% of the times I open a browser. The funny thing is that if I keep refreshing the browser page it goes back and forth between the no internet connection error and the 503 one until at some point it connects to the site.Show lessChrome user...
Fake virus advertising to download app
The developer of this app is using fake advertising, impersonating “Apple Security”, indicating that “a virus” has been detected on my iPhone, and that a VPN solution will fix my issue and protect my privacy. Although a VPN can certainly give you more privacy (or not, as you are sending all your information through their server). The advertising makes you click on it and it will take you to the iTunes Store to download this app. There is NO virus on my phone or your phone. Don’t trust this app.Show lessLynck76
Tricks you into paying.
After my trial, the app kept popping up trying to get me to purchase the package - I pressed cancel numerous times and it kept coming up. When I pressed the home button to use my other apps and it confirmed my purchase even though I did not want to buy it!Theclaw2001ilovexmas2001
Not stable
It worked great for the first few months of my subscription. Since last summer it has been spotty at best. The vpn cuts out constantly and I find that when I need it most, such as making an online purchase, it’s not even on. I cancelled my subscription. Waste of my money. The iOS app interface doesn’t work very well. I can’t view the map and can only turn on or off but it cuts itself out anyway. Very disappointed.Show lessChita3
Lovely Vpn app
I must say this one of many vpn app that work perfectly fine anywhere in the world with lots of countries to choose fromAde5000
Developer Response
Thank you for your positive feedback.Works well
Highly recommendKessalouise
Wish I could give it 0 stars
I got a pop up on my phone telling me that I had 6 viruses, which i later found out was a scam. It told me to get this app so I did. When I realised you had to pay for it, I went to click the home button to go to the home screen and delete the app,but as soon as i did it asked me to put my fingerprint in to purchase it. So I accidentally paid for it. Since I am new to Apple I thought that if I just deleted the app the payment would go away. Now I realize that it charged me for this month and the next month.I didn’t even use the service. I want my money back. I have canceled the subscription.Show lessAwesome guy03
Developer Response
Hi there, We’re sorry to see you have encountered this message. This message does not appear to be from SurfEasy. We take this issue very seriously and we are investigating further. Thanks for flagging this up to us; if you could email us with more details at support@surfeasy.com, we’ll be able to look into the matter and ensure all our users are protected from fraudulent messages.Safe again
This app made me feel safe again, because I got a virus on my old phone and everything stopped working. So I’m really happy with this app. The only thing I have to complain is that why do we have to pay to make our phones safe, shouldn’t they be safe already?msommerx21
