Straight Talk International User Reviews

Tracfone Wireless Inc.

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Horrible

The app constantly crashes! My contacts were multiply by 1000s 😡 straight talk do better or you’re going to have to be facing another group class lawsuit !

martha c h

5 years ago

Can’t make calls

I try to make a call and it says that the number is busy to every number I try calling to Mexico

rrrruudy

5 years ago

Doesn’t work

Cannot get this app to work. It will not access my contacts. I tried manually entering contacts & it either says it can’t call that number or it dials a random number. The number does work when I manually dial the international number & phone number outside this app. Very frustrating!

Razorrrs

5 years ago

Terrible service

I’ve been trying to make a call to Liberia and haven’t been able to get through at all. I’m doing all the steps correctly but each time, I hear the machine saying “We’ve noticed a change in your calling pattern. Please call customer care to review your account”. I’ve been battling with this for the past month already and I’m getting tired of it. No change. About to switch carriers when the month is up.

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Irrazzzzzzzzzzzzzzz

6 years ago

Response from developer

Hi Irrazzzzzzzzzzzzzzz. We are very sorry for the inconvenience you have gone through while trying to make a call to Liberia. I understand that you have contacted us several times to resolve the issue but we are still hopeful that you would reconsider and allow us to help you out. We respect whatever decision you may opt to do due to this unfortunate event. However, we are here to help resolve the problem. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355 for further assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Mellannie

Highly disappointing

I had been using the $10 global card since few months. Last two times have been issues and it is yet to be resolved. Last time I had bought one, I never made a single call and every time it was saying insufficient funds but my total value gone down to 50 cents. And straight talk giving me details if calls I have never spoken but just dialed but didn’t get a line. This time, I could make one call but later calls just says that the call cannot be availed now and asking me to buy unlimited plan. Highly disappointed

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IndArvShr

6 years ago

Response from developer

Hi, IndArvShr. We sincerely apologize for the inconvenience our service has caused you. We would like to take a closer look into what is going on and ensure there is a resolution for you today. For us to better address your concern, please chat with us at http://bit.ly/2CuBvXO, call Customer Service at 1-877-430-2355, or text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^Robert

Money wasted

International calls doesn’t always go thru . I’m ready to just get a different phone carrier. Too many glitches.

360kbrown

6 years ago

There’s always room for improvement

Straight Talk definitely has the right concept but I’m not certain that they have the proper means to carry out the actual concept. I encounter bad call quality more times than I would like when calling my family. Either I can hear them crystal clear and they can’t hear me or they can hear me crystal clear and I can barely hear them during calls. I also encounter recordings from Straight Talk, when placing calls, telling me that I don’t have enough airtime to place the international call although I have more than enough minutes to place the call. I also receive recordings, when placing calls, saying that my account is restricted from making international calls. Issues like these are annoying because it cuts into the time that could be used in talking with my family along with deducting minutes although I haven’t successfully connected with my family. I hope to see an improvement in the near future when it pertains to international calling.

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Crysta0326

6 years ago

A bunch of crap!

Won’t let me make any international calls!! Whenever I try calling it pops up and says this app is only for international calls. Well that’s what I’m trying to do. Wish I would never went with Straighttalk. Switching when month is up.

zingzangyang

6 years ago

International Calling App

Fairly reliable, could work out some bugs with “Dropped Calls.” May just go tho the International calling plans next time I reop, as the relationship I currently in requires more calling than this card is designed for. Plus, telecommunications sometimes get overloaded with current demographics.

Timmy4753368

7 years ago

App keeps crashing shutting down

As I try to re-adjust my International contacts in the app to match with my regular phone book. The app keeps crashing and shutting down every few minutes.

Admiral_53224