PrimeWay Federal Credit Union User Reviews

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Leave a Review PrimeWay Federal Credit Union
  • Great app!

    They recently updated the app. It’s great! The font is much better. I can easily access my info and transfer between accounts. I can also make payments on my loan and track the outstanding balance.
  • Great credit union

    Been with this credit union for years love the service and staff thank you
  • LOVE MY PRIMEWAY

    Thanks for all your supporting throughout this hard times you all are awesome and may God bless you all
  • Pay bill app I have no problems with transfers and payments.

    Easy to pay auto loans and transfer money within accounts. Alerts work grate when making payments to Cc.
  • Nice

    Nice app
  • Mobile deposit

    I like the app but doing the mobile deposit is horrible. I can never get the back image right . Always telling me some endorsements is missing on the back of checks. Please take out the endorsement lines and just take one whole picture. I wish it would take the picture automatically.
  • Basic

    PrimeWay is a basic banking app but I wish the company would be more technological like with Apple Pay. Also it has the basic options. Some banking apps let you budget and work with you
  • IPHONE X USERS

    Primeway is falling behind. Wells fargos app allows users to open it with face ID. The app also has been changed to fit the Iphone X screen. Primeway however is a tiny square that makes checking my account ugly and unpleasant. Please update your app to suit the needs and phones of your costumers. Thanks.
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  • Horrible.

    1) The notifications don’t update in real time which can be dangerous because you may think your account has a certain amount of money when it doesn’t.

    2) The e-statement gets messed up sometimes depending if you use your card as debit or credit. I ended up getting FOUR consecutive “occasional overdraft fees” (without a notice from the app, mind you) on charges that just got all processed together at once.

    Update:
    I’ve been a PrimeWay customer for about a decade and this is the first time I’ve considered leaving. I’m not sure if it’s the app or the way primeway runs things, but when I look at MY STATEMENT and I’ve been charged $180 in overdraft fees for an account that looks like it never dipped into the negative in that timeframe, there is a problem. I’m highly HIGHLY dissatisfied.
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  • Works Great

    The app does everything I need it to. I love the mobile deposit feature, it comes in handy.

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