App was very good It now is not working for two days .please fix it thank you
As of 10/1/23 still not working app. Should not be offered by apple and developer shall be required to review entire app to make it accessible . Although follow up emails received nobody has fix it. To bad
Developer Response
Hello, thank you for sharing your concerns here with us. We are extremely sorry for any inconveniences caused. What concerns issues with the access to the app, could you please contact us at support@europosit.com? We'll gladly do our best to help you. P.S. Have you tried sending us a new email? Sincerely yours, Support Team.This isn’t customized per my request. Please cancel. What a disappointment
Developer Response
Hello, thank you for your shared concern. We're sorry to see that you couldn't fully enjoy our app. Please note that you can use free version of the app, which includes fasting and eating timers, notifications and useful articles. Premium access in addition allows you to track your weight, see detailed fasting time stats as well as have consultations with a fasting consultant. And any subscription can be cancelled only from your side, we don't have such accesses. Please let us know at support@europosit.com if you need any additional help. Kind wishes, Support Team.I feel the sam. My weight did not change and my sugar is still high, 142.
Developer Response
Hello! Have you tried to contact the fasting consultant in the special chat? Also, have you passed the onboarding with detailed explanations? In any case, please use the chat in the app. Our fasting specialist will be happy to help. Please also note that fasting is not recommended for people with diabetes or any health issues. Sincerely, Support Team.Took a 6 month subscription when they said I could have a trial period
Developer Response
Hello, thank you for your shared concern. We're sorry to see that you couldn't fully enjoy our app. Please note that you can use free version of the app, which includes fasting and eating timers, notifications and useful articles. Premium access in addition allows you to track your weight, see detailed fasting time stats as well as have consultations with me. And any subscription can be cancelled only from your side, we don't have such accesses. Please let us know at support@europosit.com if you need any additional help. Kind wishes, Support Team.App was very good It now is not working for two days .please fixit thank you
Developer Response
Hello, thank you for sharing your concerns here with us. We are extremely sorry for any inconveniences caused. What concerns issues with the access to the app, could you please contact us at support@europosit.com? We'll gladly do our best to help you. Sincerely yours, Support Team.It asks you to put in your weight, next step it asks for your TARGET WEIGHT then gives you the option of weighing 30-46 kg overall. If you are wanting to be that weight you are a child, anorexic or a very very small framed person.
Developer Response
Hello, thank you for your opinion. We apologize for any possible inconveniences caused. Your comment will definitely be taken into attention and forwarded further to our team in charge of the project. Thanks for sharing with us! Kind regards, Support Team.Lograre mi objetivo gracias ☺️
Developer Response
Hola, ¡muchas gracias por calificar nuestra aplicación con 5 estrellas! Y por compartir tu objetivo aquí también con nosotros. 🥰 ¡Seguro que alcanzarás tu objetivo, sin dudas! Le deseo la mejor de las suertes, equipo de soporte.Love the timers, articles etc.
I’d like to be able to see my weight history and fasting time history but can only get these with the full premium subscription which seems to be priced because of the personal consultations available.
Would like to see a middle ground where history is available, ideally in the free app or at a much much lower price.
I don’t want to pay £62 a year just to be able to see my weight and fasting history. I can track the weight for free elsewhere and will just go without the fasting history for that price
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Developer Response
Hello, thank you very much for your detailed review and all the shared thoughts. We'll make sure to forward your notes and suggestions further to our team in charge of the project, so that they can consider them for our future updates. Thanks for sharing! Wishing you all the best, Support Team.Downloaded app, answered all questions, screen went through a processing status only to say ‘now pay £26 and we will show you all!’ So I did! Lol. I’ve still only got access to the info I already new, like when to fast and my personal details. I then need to pay more to have ‘premium!’ What a joke! Why can’t you just be transparent in the first place and let us know what we will or won’t get for our money so we can decide if we want to invest! So so bad. I’ve emailed for subscription to be cancelled as it doesn’t appear in my subs either! Very underhand and not nice that I have to email to cancel this. Be aware, we as the consumer should be in control, but we are not!
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Developer Response
Hello, thank you for your detailed feedback and shared opinion. We're sorry to see that you couldn't fully enjoy our app. Please note that you can use free version of the app, which includes fasting and eating timers, notifications and useful articles. Premium access in addition allows you to track your weight, see detailed fasting time stats as well as have consultations with me. And any subscription can be cancelled only from your side, we don't have such accesses. Please let us know at support@europosit.com if you need any additional help. Kind wishes, Support Team.My weight was 109.6 but I was only able to note down 110. If next day my weight goes down and come 109.2 what should I note?
Developer Response
Hello, thank you for rating and reviewing our app. We appreciate your feedback and shared thought very much. Your suggestion will be forwarded to our team in charge of the project for further consideration. Thank you for your help in making the app only better! Wishing you all the best, Support Team.
Monitajr
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Just don't do it!!!
Goofi76
