Patoko User Reviews

Top reviews

Couldn’t even get past first screen

Installed app. App wanted to send confirmation code to my phone number. SMS code never turned up. Tried WhatsApp option, also failed. Tried a second phone number, also didn’t receive the code. Uninstalled app.

Response from developer

Hey, sorry to hear you couldn't get in the app! Please reach out to support@patoko.com and we'll make sure to help you in

👍🏻

Udhetimi i pare me Patoko me la mbresa shume te mira.

Response from developer

Glad you had a great experience, thanks for the review!

Alban was great!

Our driver, Alban, was great. Wry friendly and nice. Give him a raise.

Response from developer

Thank you for sharing! We'll make sure to reach out and recognize him for having offered amazing service

Signs me out everytime?

Every single time I need to re-enter my phone number. So annoying.
Keep me signed in lol

Response from developer

Hey Sam, Sorry about that, we're working on building a new type of service for the app, and as soon as it's done we'll re-do the authentication so users don't get logged out. Thanks for the feedback! 🙏

Customer service

Best customer service I have ever received!! Patoko is very reliable, safe and convenient.

Response from developer

Thank you, we care a lot about user experience

THE BEST APP FOR TRAVELING TO ALBANIA!

This was our first time visiting Albania and we were worried about how to move around as there was no Uber here, however this app was all we needed and so much more! It works just like Uber or other apps, but also has incredibly nice drivers! Specifically our driver Klodian went above and beyond by not only driving us, but along the way telling us the history of Tirana and the buildings we were passing. This app is truly the best kept secret for traveling to Albania and I wish we had a similar app in the US. Thanks again to this app and all its drivers! We will be back again soon :)
Show less

Response from developer

Thank for the amazing review, we've reached out to Klodian to thank him for offering you such a great experience :D Gave him a little thank you gift

discrimination

Why is there no way to register for a Montenegrin number in your application?

Response from developer

Hey! There are no restrictions around Montenegro, it sounds like you've encountered a technical difficulty. Please send us your information at support@patoko.com and we'll make sure you're able to sign-in and enjoy the application!

Alternatives to Patoko