Uploading PDF
Hey welcome the the future Richie Rich and Jetsons new jetset NFT age of Digital assets. Wow living the my best life. Wish others would do the same please in we are in the new decentralized blockchain this is the way. Get with the program. Thank me later. Thanks for making a US app this is a must have for every serious crypto trader 007NYC ...estrella nerissa
Withdrawal suspended!!!!
I created my account almost a full week ago. Submitted all the information required and still I have yet to be given access in order to trade/buy. It has forced me to use a competing app in order to fulfill my intended wishes. Not a good look for the company/app. Terrible businessdanette_melodeea
Mission to get approval
I have been waiting for well over a week in pending having my information “reviewed”. I have put everything in correctly and now it just sits there unable to be used. It’s frustrating because I see opportunities passing by. Maybe other platforms will be faster in there approval process.Macdonald Dionna
Identification confirmation....
Still waiting for the verification process to be completed. It’s been a week. don’t think you will get help from customer service. it takes them 4 days to respond to your emails only to ask if you still need helpSchmidt_Sheehang
Pending status
Although somewhat in their infancy with the .us domain, either they don’t have enough staff, too many new US accounts, both, or some other issue that leaves new accounts unfortunately waiting and waiting..... In their defense, they do state it could take 15 days to verify. So plan accordingly.cameron ridenour
Review process
If you use this app, be prepared for all your crypto to be in permanent limbo, unable to buy, sell, or withdrawal. You can deposit, but from there you can plan on having your crypto held hostage until whenever they decide to verify your identity. Expect no real response from support to resolve the issue. Form email responses and you can bet I’m ticket #6 billion with this issue.rachelle_lenaq
Taking forever to get id approved
I have deposited money and now my money is locked it’s been 4 days and I was trying to make a purchase that I’m no longer interested in making. I simply want my money released back to me. This is not a user friendly app and seems a bit sketchyLipscombForbesh
Among the worst customer service out there
Tech support is a Joke. Uploading my identity verification was not working so I contacted tech support. No response until 3-4 days later. The response I got was “do you still need help with this” to which I relied yes.. a week later still nothing. I found a different way to submit identity verification and it’s been over a week and it’s still pending review.. what a joke.Hilde Elam
Verification process is terrible
I have had my money in here and have not been able to move it for weeks. The market goes down and I’m stuck. I have submitted everything to be “verified” drivers license bank statements bills and nothing has happened. When I email I just get an auto response that has nothing to do with the question. They have basically stolen 20k of my money that I can’t move withdraw or even touch.Elisa_Venturad
Identify verification creating issue
This is one of the worst ways to buy and sell coins. From the verification process to the buying and selling of coins to the withdraw of your cash/ coins it just takes forever from hours to days yes I said days. Everything about this app is frustrating! Save yourself from the stress. And don’t even get me started on the $15-30 trading fees they sneak into all of the transactions it’s just not worth itackerly_shandrau
