Subpar
The website as well as the app are subpar. I almost rage quit and cancelled as soon as I signed up from how horrid of an experience it is. The app is a little bit better at navigation but I click a button and my whole screen goes black and I have to manually restart the app. There is not way for me to tell how much more order total is. They really need to invest more money into the user experience. I’m not the type of person that complains. Really positive person. But this experience is one of the worst I’ve had so I had to post here.
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Response from developer
Appreciate your feedback about the app! We've passed this along to our teams for their review. Some app users are experiencing a similar bug with their screen while viewing their cart like you've mentioned. So very sorry about this — we get that's frustrating! For now, we recommend logging in via the website on a mobile device or a desktop to access your subscription in the meantime. We're hoping to have this issue resolved soon so we really appreciate your patience until it's fixed! If there's anything our customer advocates can help with, don't hesitate to send us an email at hello@purplecarrot.com. We're here for you!
