Leave a Review NextPass Easy Toll Payments
Does not work
I have had this app and used it to go through toll in North Carolina and got a bill in the mail. I have emailed NextPass no avail, and I can’t see when I went through tolls or where I went through them do not download it does not workDgore09
Developer Response
Hi Dgore09, thank you for your feedback. Currently NextPass is only available for use on Virginia toll roads, and we are sorry that you received a bill in the mail from North Carolina unexpectedly. We will be expanding the use of NextPass to surrounding states in the near future. Please reach out to support@nextpass.io and reference your username (Dgore09) and I will ensure your concerns are escalated and addressed.Only one state! Fees?!!
Give me a break. Only Virginia? Get real. Ezpass is free and in 20 states. Rather have a transponder. States that scan lic plates are also using Ezpass so its still better that Nextpass. This us a joke.
NextPass applies a 15% processing fee to the toll amount that includes the passthrough fees from our payment service providers and credit card merchants. Additionally, NextPass applies the processing fees charged by the state toll agencies.
It gets worse
Please note, however, that the app is not supported at the Dulles Greenway, the Chesapeake Bay Bridge-Tunnel, and RMTA´s toll facilities that are not open road tolling such as the Boulevard Bridge.Show lessTaylorFP
Developer Response
Hi Taylor, thank you for the feedback. Our customers are our highest priority, and we are working hard to provide a valuable alternative to pay your tolls. While we currently only support Virgina, we are working to make NextPass available for use in surrounding states in the near future. The fees for using NextPass include the credit card processing fees charged to us and enable users to manage their account without having to prepay (as you do with EZPass) or pay by mail later. Whether you choose to give us another chance in the future or prefer your transponder, thanks for giving NextPass a shot 😊No regrets!
Without a doubt totally recommended! I really enjoy the simplicity of paying tolls from now on with this app. It’s definitely the beginning of a new road era, more efficient and faster, no equipment needed, moreover you only pay for tolls as you go.Kelly Cárdenas Riquelme
