Bad business
That just goes to show you how they treat their customers. Never got a reply from them or anything, they just cut me off for no reason, i know that sounds crazy but its the truth.
Layla Anaya
Response from developer
Dear Customer. Our records indicate that you reached out to Customer Service on June 29th and they responded to you. Credit Convey App is limited by the data that your bank's service providers supply. Sometimes, those service providers fail to provide the necessary data to Credit Convey to successfully issue the products and cash advances. Unfortunately, we won't be able to deliver the products in those instances. This is a technical issue and it's generally out of our hands. Any advance that we would try to send to your bank would not get delivered. We understand this may not be the news you were hoping for, and we apologize for any inconvenience this may cause. We sincerely apologize for this inconvenience.
Wasted My Time
Response from developer
Dear Customer, We are very sorry you had an unsatisfactory experience. Most errors in determining your eligibility are related to your bank account connectivity through Plaid. Users can temporarily disconnect and re-connect their bank account via the Settings tab. If your bank account stays disconnected for some time, your account gets automatically deactivated.
Definitely real app not joking 🫡🫡
Too many bugs!!!
This app makes no sense- clearly needs a dev team to fix ALL the bugs! Tried since it was highly rated here. You told me I was accepted for a loan, and even let me request the amount posted, telling me it would be sent by 9pm today. 1hr later… you automatically unlink my account, cancel my membership and then block my email. No explanation for all of this given, nor did I (obviously) receive the loan. Makes me wonder if all these are paid reviews?
Response from developer
Dear Customer, our Financial Wellness services require active bank connectivity via Plaid. Without a bank connection, our services cannot be delivered. Upon any unsuccessful bank connection, our system automatically cancels your membership and deactivates your account since you will not be able to use the app's services. Please accept our sincere apologies for this inconvenience.
Big Help
To Credit Convey:
Awesome
Excellent service
Love it!
Wasted My Time
Response from developer
Dear Customer, We are very sorry you had an unsatisfactory experience. Most errors in determining your eligibility are related to your bank account connectivity through Plaid. Users can temporarily disconnect and re-connect their bank account via the Settings tab. If your bank account stays disconnected for some time, your account gets automatically deactivated.