Credit Convey User Reviews

Credit Convey
Credit Convey
Hamiltonian International LLC

Reviews Summary

Top reviews

Bad business

Lets see…. I have had 11 advances and paid back every single one on time using the same bank account as i use now, then out of the blue when i tried taking an advance out they say error with verifying info try back later or something like that, then they closed my account!!! I was a dam good customer and pretty offended the way i was treated.
That just goes to show you how they treat their customers. Never got a reply from them or anything, they just cut me off for no reason, i know that sounds crazy but its the truth.

Layla Anaya
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Response from developer

Dear Customer. Our records indicate that you reached out to Customer Service on June 29th and they responded to you. Credit Convey App is limited by the data that your bank's service providers supply. Sometimes, those service providers fail to provide the necessary data to Credit Convey to successfully issue the products and cash advances. Unfortunately, we won't be able to deliver the products in those instances. This is a technical issue and it's generally out of our hands. Any advance that we would try to send to your bank would not get delivered. We understand this may not be the news you were hoping for, and we apologize for any inconvenience this may cause. We sincerely apologize for this inconvenience.

Wasted My Time

Based on the previous reviews I thought to give this app a try. But instead kept reaching error messages to determine my eligibility for an advance. Then messaged support, received an immediate but long reply on how to fix it, then tried to login and my credentials and membership were cancelled even though I didn’t authorize it or anything. So bummer. Can’t use the app and no way to get my account back even through customer support. And it doesn’t seem fair that I did nothing to get my account closed.
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Response from developer

Dear Customer, We are very sorry you had an unsatisfactory experience. Most errors in determining your eligibility are related to your bank account connectivity through Plaid. Users can temporarily disconnect and re-connect their bank account via the Settings tab. If your bank account stays disconnected for some time, your account gets automatically deactivated.

Definitely real app not joking 🫡🫡

I been using the app almost two months and actually work the same you the cash right away.. the only question I ask why the fee is getting high that’s the only question?? . But other then that it’s works …

Too many bugs!!!

(Update: Read my earlier review and their response to me. How would you tell me I was “accepted” for a loan if I supposedly never connected my bank account? 🤣 Scam!)

This app makes no sense- clearly needs a dev team to fix ALL the bugs! Tried since it was highly rated here. You told me I was accepted for a loan, and even let me request the amount posted, telling me it would be sent by 9pm today. 1hr later… you automatically unlink my account, cancel my membership and then block my email. No explanation for all of this given, nor did I (obviously) receive the loan. Makes me wonder if all these are paid reviews?
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Response from developer

Dear Customer, our Financial Wellness services require active bank connectivity via Plaid. Without a bank connection, our services cannot be delivered. Upon any unsuccessful bank connection, our system automatically cancels your membership and deactivates your account since you will not be able to use the app's services. Please accept our sincere apologies for this inconvenience.

Big Help

I was skeptical of this app at first , but I’ve used this app twice so far and my limit goes up each time. As long as you pay back on time it just keeps going up. Of course with any of these apps there is a possibility that you get stuck in a cycle but just remember to be responsible and it will be alright. Sign up was easy and straight to the point. The only downside is if you want the funds right away. But they have make money somehow.
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To Credit Convey:

Thank you for providing me with a debt shield. I make it my mission to successfully repay what is borrowed to receive back 2x more in advance. It is because of you that I can make bill & loan payments on time & I greatly appreciate being a valued subscriber to this account. Thank you 😊

Awesome

I downloaded this app about two months ago. It’s helped me out on things like gas and what not. If I ever need a small cash advance just to get me till payday this is my go to. I don’t usually write reviews but this is definitely worth one because they helped me

Excellent service

I thought this was another one of those apps where u have to go thru a million steps but it wasn’t. I entered my information then added my bank account and it let me know how much money I could instantly get. Deposit takes a couple hours but it def helps when in a bind.

Love it!

No hassle or issues. I really needed a quick advance and was told about this app. I signed up and had no problems. I had funds in no time. It’s legit and fast. Would recommend to everyone when you need some quick cash fast.

Wasted My Time

Based on the previous reviews I thought to give this app a try. But instead kept reaching error messages to determine my eligibility for an advance. Then messaged support, received an immediate but long reply on how to fix it, then tried to login and my credentials and membership were cancelled even though I didn’t authorize it or anything. So bummer. Can’t use the app and no way to get my account back even through customer support. And it doesn’t seem fair that I did nothing to get my account closed.
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Response from developer

Dear Customer, We are very sorry you had an unsatisfactory experience. Most errors in determining your eligibility are related to your bank account connectivity through Plaid. Users can temporarily disconnect and re-connect their bank account via the Settings tab. If your bank account stays disconnected for some time, your account gets automatically deactivated.

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