Castleford shop
Brilliant shop, only thing is you spend spend spend, you feel like a kid in a candy shop lol . Some great deals to have.
Exeter store you rock!!!!
Came to opening day!!! Awesome! Also popped back on my birthday week, I had vouchers!!!! Was met by Akansha… what a doll!!! Had some reyakking to do and she sorted it out for me as I had never done it before, she was sooo sweet and attentive, an asset to your brand and ethos, the shop was beautiful, I got everything I wanted in the sizes I needed! Thankyou for this little slice of heaven in Exeter xxxxx
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App doesn’t filter out of stock
Love this brand and I’m happy they have an app. That said, the shopping experience is frustrating; you can filter by size, but not by what’s in stock. It’s a bummer to try and quick add so many things and find they are out of stock.
Style
Just love everything to do with Lucy & yak clothing ,the style that come out all the time never gets boreing ,the fabric are so driffent ,the prices are good the quality is the best ,I shop mainly in the Cambridge lucky & yak shop and would just like to say the staff in there all go out off there way too help me & make me feel so chilled & alway happy to help running up & down the stairs to get the right size ,brilliant team your lucky to have amzing staff & I’m so lucky to have found lucky & yak at 60 years old I can dress with style thank you Suzie 🩷🌸🌼🤸♀️xx
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LOVE LOVE LOVE FOREVER AND ALWAYS
Lucy and Yak is like my soulmate! Everything I’ve ever wanted and all I’ve ever needed🥲 CUSTOMER SERVICE IS AMAZING, EXPLORING WEBSITE IS SUPER EASY, AND OF COURSE THEIR PRODUCTS ARE AMAZING! They look amazing and the quality is like no other! I never ever wanna get rid of my items 🫶🏼🫶🏼🫶🏼
Issue with app checkout
I love the brand.
I had an issue when checking out as the app would not let me amend my shipping option when logged in (I wanted delivery to store rather than my home address)
When I worked out a way of fixing this it the jumped straight to processing the purchase without my being able to review everything.
I had an issue when checking out as the app would not let me amend my shipping option when logged in (I wanted delivery to store rather than my home address)
When I worked out a way of fixing this it the jumped straight to processing the purchase without my being able to review everything.
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Wishlist issues
I love this brand and the app is great. The only issue I have is that it won’t let me add anything to my wishlist, it just loads and loads and nothing happens! After deleting and reinstalling it hasn’t fixed, hopefully an update can fix this
Great brand, quality & service
The app is great. The website too. The quality of material and its provenance is very attractive to me. When I needed customer service I received a fast, friendly & positive response.
Bad app but good store
Love the store but on the app you can’t filter by sizes. If you click on “Bottoms” you only see the different types of jeans and nothing else, like skirts, shorts, non-denim pants. Sizing also is slightly inconsistent across the pants, one size in black denim will be way too large and have bad gapping while that same size in the pane pant but blue denim will be so small I can’t zip them.
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App problems
Hi, I’m having problems with this app. I can’t see any of my rewards etc. I can see them when I go on to the website
