Leave a Review Vance
Not to use this app
I made a transfer through Vance and they will not even refund it if they do not process the funds on time. It's been 4 days but it hasn't been credited to the beneficiary's account yet. It's unfortunate that customer service is unhelpful and unprepared to address issues. I just want to make sure no one can use Vance to avoid the delay and not to do any transactions with them.Show lessAJ.451
Read trustpilot reviews before you transfer
There is an amazing failure rate for transfer with this app. There is no helpline, no email support. Only in app chat which they choose to respond at their convenience. Go to trustpilot (Vantem Holdings) and read the hundreds of horror stories from hapless customers. I had to chase for 5 straight days to get refund of my transfer which inexplicably ‘failed’ despite entering all the details as I’ve done with other money transfer apps.Show lessLuckyarcher14
Not available in US
It’s not available in US yet, but not sure why it’s available in US App Store. Maybe to collect users phoneme and email. No option to delete account as well.Sathes K
Developer Response
Hey Sathes, we are going to be very soon live in the United States and the app is open for a waitlist for our early adopters. Please get in touch with our customer support team on help@vance.tech or our in-app chat support to discuss this in detail.Taking too much time
I tried this app and its taking too much time, more than a day to send money to recievers account as most of the banks or apps are sending money instantly to india.FavasSidhik
Developer Response
Dear Customer, We appreciate your concern and apologize for the delay in processing the transfer. We are actively working to minimize such delays in the future. Your concerns have been acknowledged, and we are dedicated to enhancing our service to better meet your needs. For any further assistance, please feel free to reach out to us at help@vance.tech.Interactive
Very interactive and straightforward app that helps me transfer funds to my familyLeanderKeith
