Broken arena?
Forced tutorial
Stop giving canned responses that aren’t even relevant to what I said.
Response from developer
Hey! We're not huge fans of ads either, but we can't keep our game free without them. They help us develop new features, maintain the app, and release updates. We'd love it if you changed your mind. Come back soon!
Forced tutorial
Maybe actually read what I posted. I didn’t say ads are bad, I said false advertisement is bad. Game does not match what you claim in your ads.
Response from developer
Dear user, we value every piece of feedback we get! Unfortunately, we cannot continue to work on the game and support its full functionality without ads. We hope you'll change your mind, and we'll be waiting for you!
Really good game
PTW for sure
2. Having to watch videos for rewards still not having enough
3. Impossible to upgrade epic/legendary cards abilities if you’re playing “free to play”
4. Even after watching vids and doing the challenges I still run out of energy overall this was a fun game for the first hour, great concept! Few tweaks and this could be amzing ps hope u love watching vids, only way u get anywhere!
Fun but pay to play.
Response from developer
Hello and thank you for your feedback! We're glad that you enjoyed the game and sorry that it doesn't fully meet your preferences. We want to emphasize that all in-game purchases are entirely optional, and we ensure the game remains playable without making any purchases. Progression may require some extra time, especially as campaign levels and arena opponents become more challenging along the way. The game is designed to keep the game engaging as players build stronger decks. Regarding the Arena, we understand your concerns about matchmaking. The current system has its flaws, and we're actively working on improvements. These enhancements are currently in beta testing and will be part of the next game update, expected within a month. Kind regards, Black Deck Team
Good game, pop up ads too frequent
Response from developer
Hello, thank you for sharing your thoughts with us on what can be improved. We'll make sure the development team received your feedback about the pop ups frequency and they'll discuss what they can do with the amount of pop ups for the future updates. Best regards, Black Deck team
Review of artifacts and deck power
Response from developer
Hello and thank you for sharing your thoughts and concerns with us. We truly value your feedback, and we understand your frustrations. Rest assured, we're actively working on improving our matchmaking system to address these issues, as we acknowledge that the current one is not perfect. Thank you for your suggestions, they provide valuable insights into how we can improve. Your input is vital as we continue to refine the game. Best regards, Black Deck team
Can’t play
Response from developer
Hello! We are sorry that you experience issues in the game. Please submit a ticket to our Support Team via the Support button in the game settings or contact us at hello@black-deck.com. Describe your issue in details and they will be happy to assist you! Kind regards, Black Deck Team
Too many banner
Response from developer
Hello, thank you for your feedback! Unfortunately, we cannot remove ads from the game as ad revenue helps us continue releasing updates. That's why we added the No Ads offer, which allows players to remove interstitials from the game. Best regards, Black Deck team.