I just want my account deleted and this app removed but I’ve forgotten my password :) This app account has ZERO other way to be deleted without knowing the password. Can’t get an email verification or phone text or even the stupid 10-questions verification type. Just have to have the account forever. In 2024, it’s unacceptable.
Developer Response
Hello Dre Marie, thank you for your feedback, and we apologize for the frustration you’ve experienced. We completely understand how important it is to have control over your account.
Fortunately, there is a way to reset your password if you’ve forgotten it, and once you’ve reset it, you can proceed to delete your account. Please follow these steps to reset your password:
1. On the welcome screen, tap "Log In."
2. Enter the email that you registered with.
3. Tap Continue.
4. On the "Enter Password" page, tap "Forgot?"
5. Enter the email that you registered with again.
6. Tap "Reset Password."
An email will be sent to you with instructions to reset your password. Once you’ve reset your password, you can log in and delete your account by following these steps:
1. Go to your Profile.
2. Select Settings.
3. Tap "Login Credentials".
4. Tap "Delete Account".
We hope this helps you resolve the issue, and we truly appreciate your patience. If you have any other questions or need further assistance, please don’t hesitate to reach out to us at support@quoy.io.
Thank you for giving us the chance to assist you, and we hope you’ll consider updating your review once your account has been successfully deleted.This app is a small but useful part of my journey to quit smoking and better health. It definitely helps to keep track of your progress and reflect on different moods throughout the days.
This app is very helpful. Motivation is very strategic and I always feel good when I get a notification form this application
Most apps like these give you a few basic health benefits whereas this app gives every health improvement from better skin complexion, to lung restoration, giving a greater sense of achievement for those that have smoked for a long time and need even more incentive to quit!
This is a great app even after smoking for many years this app has helped my husband ! I definitely recommend this app!!
I have quit smoking since Jan!
The app looks amazing but I got the offer on appFree to text it for free but when I went to get it there was no free option just $100 :(
Developer Response
Hi Haleyranaew, thank you for your interest in Quoy, and we're sorry to hear about your disappointment. The offer you mentioned was indeed available for a limited time, and it's possible that it expired by the time you viewed it. We apologize for any confusion this may have caused.
While the offer you saw may no longer be available, we'd still love to help you get started with Quoy. Please reach out to us at support@quoy.io, and we'll see if there are any remaining free offers or promotions that we can provide you with.
We appreciate your understanding and hope to have the opportunity to assist you further. Thank you for considering Quoy, and we look forward to hearing from you soon!I think this App is pretty amazing, I actually got it while promoted and since I quit smoking in 2016, it shows me I’ve saved $27,123!!! That’s pretty amazing to see! All glory be to God alone!!! I tried on my own soooo many times and failed miserably! God spoke, I listened, cigarettes out of my life!
A lot of people switch to Vaping as it is proven scientifically to be the most effective way to quit smoking over all other available alternative Nicotine delivery modalities. It is healthier, and you obviously also are not receiving all the tar and carcinogens. I’m living proof of this and I’m grateful…but…
I’m still spending money, and of course the effects of Nicotine on your brain and body are still there, just like other alternative Nicotine replacement delivery systems…I’d LOVE to see Vaping added to this app!! It would allow for a more customizable long-term quitting plan to be free from Nicotine for good!!
Keep up the good work b/c you have a lot of success stories of using your app to quit smoking cigarettes, I absolutely look forward to the success of ALL Nicotine out of my own life, and I’m sure others do too!!
Developer Response
Hi JesusLoveRN, congratulations on your incredible accomplishment! Quitting smoking is such a significant achievement, and we're thrilled to hear that you were able to quit successfully. Saving $27,123 since 2016 is truly remarkable – all glory indeed!
We appreciate your honest feedback and suggestion regarding the addition of vaping to Quoy. While vaping has become a popular alternative for some, it's important to recognize that it still poses health risks and addiction concerns. We understand your perspective and the desire for a more comprehensive approach to quitting nicotine altogether.
At the moment, vaping is not on our immediate roadmap for Quoy. However, we're constantly evaluating ways to improve our app and provide support for users looking to break free from nicotine addiction. Your input is valuable to us, and we'll definitely take your suggestion into consideration as we continue to evolve Quoy.
Once again, congratulations on your success, and thank you for sharing your story with us. If you have any further questions or suggestions, please feel free to reach out to us at support@quoy.io. Keep up the fantastic work, and here's to continued success!This seems like a great app, if I could just make a suggestion for possible improvement:
I don’t smoke, but instead I vape. During the onboarding phase where your program asks how many cigarettes I smoke, and how much it costs, I had to make a guesstimate, and of course, the packs and savings aren’t going to apply to me at all.
My suggestion is that you create an option for how often one vapes, and how much a bottle of vape juice costs, and how long it lasts… or similar, or perhaps allow the person to skip the how many/cost option all together by choosing a Vape option.
Vaping is a huge thing nowadays, and although it is slightly safer, it’s still a nicotine habit. Your program can still be very helpful.
Developer Response
Hi ZZRuss, thank you for taking the time to share your feedback with us. We truly appreciate your suggestion for improving Quoy to better accommodate vaping habits.
You're absolutely right that vaping has become increasingly prevalent, and while it's often seen as a safer alternative to smoking, it's crucial to acknowledge that it still involves nicotine addiction and potential health risks. Your insight into the importance of addressing vaping habits within our app is valuable.
At the moment, vaping-specific features are not included in Quoy's current roadmap. However, we're continuously evaluating ways to enhance our app to meet the needs of all users, including those who vape. Your suggestion will certainly be taken into consideration as we plan for future updates.
In the meantime, we understand that estimating cigarette usage and costs during onboarding may not accurately reflect vaping habits. We encourage you to input your best estimate for now, and rest assured that your feedback will inform our development process moving forward.
Once again, thank you for your valuable input and for considering Quoy. If you have any further suggestions or questions, please don't hesitate to reach out to us at support@quoy.io.When I get to the page where asked about # of cigarettes per day the keyboard covers the continue button. Frustrating to say the least.
Developer Response
Hi robesm, thank you for bringing this issue to our attention, and we apologize for any frustration it may have caused you. We understand how important it is for our users to have a smooth experience, and we're here to help.
If the keyboard is covering the continue button, you can try scrolling up on the page to reveal it. This should allow you to tap continue and proceed. We're constantly working to improve our app, and your feedback helps us identify areas where we can make enhancements to provide a better user experience.
If you encounter any further difficulties or have any questions, please don't hesitate to reach out to us at support@quoy.io. Our support team is here to assist you and ensure that you have a positive experience with Quoy.
Thank you for your patience and for using Quoy to support your journey to quit smoking!
Dre Marie
LookWutIcanDo
Farzad Sepehr
Shaun Oscar
PLC7200
Fuez.com
Haleyranaew
JesusLoveRN
ZZRuss
robesm
