Puzzle Commander User Reviews

Top reviews

Could be better

There is too much to learn to understand how to make this game work, let alone play it. It needs to be simplified and get rid of the silly Aliens. But don’t introduce new things until a new person has reached everything at level 25, which means climbing to that level needs to be easier. And stop the raiding until the person has reached that level as you can’t continue to climb in strength if you are raided all the time by a stronger opponent! And items needed to grow cost too much!
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Response from developer

Hello! Thank you for the review! Would you mind sending your feedback to our support team? We'd love to hear from you! You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch.

Region

Tried playing it yesterday but the app says that there is no current version for my region of the United States could you please fix this

Response from developer

Hello! We apologize for encountering this issue! Please get in touch with us at pc@rjoy.com with your details. Include your Game Id, the device you use, and when you encounter the problem. We'll do our best to resolve it. Thank you!

Love it

Playing for a few weeks now. The levels are challenging which I love, can be passed with time and effort never been stuck too long on a level 2-3 times max replay. Like the hero upgrades easy to find and plenty to do once the island expands

Fun but confusing

Great looking and almost really fun to play game. Unfortunately they have a strange and unexplained hero development arrangement. I have been playing for a few weeks and can not find any clear explanation about hero development. Very combat, arena or normal battle hero selection screen will evaluate your hero selection. No problem, right? Think again. Every time I put a team together the dreaded downward white arrows show up. Does not matter which of the heroes I select none of them apparently rate as being suitable for the battle. Apparently I do not possess any heroes yet are combat rated? Also do not be tricked by thinking that they will provide any support in game through the settings section even though they supposedly have a contact section there. I have repeatedly sent requests for clarification on this issue beginning a few days after starting this game. I have yet to receive any response. Other games have at least indicated that they received my message requesting assistance. While the game is extremely frustrating due to the lack of support and explanations concerning hero development T is still somewhat enjoyable in base building and even though none of the heroes I have are suitable I still win enough battles through simple repetition and upgrading the four star heroes I possess. I have no doubt I would be further along if there was some form of instruction concerning hero development. I have reread all the FAQ articles so many times they are virtually memorized with nothing explaining why there are always stronger heroes to be chosen.
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Response from developer

Hello! Thank you for the review! Would you mind sending your feedback to our support team? We'd love to hear from you! You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch.

Don’t bother

Gets very boring very quick. There are much better match 3 RPGs available. Look elsewhere

Response from developer

Hello there! Thank you for your feedback. We understand that everyone has different preferences when it comes to games and entertainment. While some players may find a particular game enjoyable, it's perfectly normal for others to not share the same opinion. Rest assured that our future updates will improve the game for you.

Won’t Open

The game will not fully launch. Crashes upon launch on my iPad. Have tried reinstalling but cannot get it to open.

Edit: same thing happens on my iPhone.

Response from developer

Hello! We need to investigate further the crashes in the game that you experienced. Please contact our support team and provide details. You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch. If the game is too unstable, you can contact support at pc@rjoy.com.

Fun game but can’t play

The game starts off fun but after a while it won’t load the puzzles to play. Literally the only thing I can do is stuff for my sanctuary]. I really enjoyed the puzzle battles but they won’t load for me. Kinda disappointing and yes I uninstalled and reinstalled the game and the same thing happened.

Response from developer

Hello! Thank you for the review! We want to look into this a little more for you! Reach us in-game by tapping Gear Icon>Help and Support>Contact Us. Include your Game Id, the device you use and when did you encounter the issue. We'll do our best to resolve it. Thank you!

Arena is glitched

So I been playing for a month now and I spend money if it’s a good game but for some reason my arena or any puzzles I try to do is glitched it just keeps me in the loading screen. If I use two of the same color heroes kind of annoying. Love the game but please try and correct this issues.

Response from developer

Hello! We apologize that you're experiencing glitches in the game. Would you mind contacting support and telling us more about what you're experiencing? You can contact support in the game by tapping Gear Icon on the Main Menu, then tapping Help and Support>Get in touch.

Game freeze

Game freezing up on first rescue mission have to start over

Response from developer

Hello! We apologize for encountering this issue! Please get in touch with us at pc@rjoy.com with your details. Include your Game Id, the device you use, and when you encounter the problem. We'll do our best to resolve it. Thank you!

Good game but

It’s a good game but it keeps freezing on one of the rescues if the the team Thor members

Response from developer

Hello! Thank you for the review! We want to look into this a little more for you! Reach us in-game by tapping Gear Icon>Help and Support>Contact Us. Include your Game Id, the device you use and when did you encounter the issue. We'll do our best to resolve it. Thank you!

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