Puzzle Commander User Reviews

Top reviews

Update crash

The last update erased all of my progress. I am still waiting from support. Nothing so far. It has been hours since i wrote them.

NOT HAPPY

Updated the app this morning and now everything is gone….and it wasn’t binded due to the fact that every time I went to do it thinking it was a glitch it told me error account not found….I tried to chat with support on app and no one has answered me.

Response from developer

Hello! We apologize for encountering this issue! Please get in touch with us at pc@rjoy.com with your details. Include your Game Id, the device you use, and when you encounter the problem. We'll do our best to resolve it. Thank you!

Bad

I’ve been playing this game for months, they did an upgrade, and I lost my whole account. This game is not work downloading.

Was a fun game

I have played this game for a couple of months and was building fairly well. Was in a good alliance. BUT after latest up date i.e. 8/9/23 me game was reset. So I lost everything, even the money I invested. So please be aware of issues. My hope is it can be resolved.🫰

Response from developer

Hello there! The maintenance has been done, please update the game to the latest version. If you update the game on the Apple Store you will create a new character when you return to the game. If you have linked your account with Apple ID or Facebook ID before, you can switch your account after the tutorial by clicking avatar-setting-account-switch account-select account. But if you haven’t linked with any accounts, please contact us at pc@rjoy.com to get your account back.

Lost

After playing daily and spending money and time, an update lost everything!!!!

Lost all progress

Just been forced to update app and lost all progress

Absolute rubbish

Response from developer

Hello! We apologize for encountering this issue! Please get in touch with us at pc@rjoy.com with your details. Include your Game Id, the device you use, and when you encounter the problem. We'll do our best to resolve it. Thank you!

Internal server error

I have been locked out the entire day due to internal server error. No information given on the error and the spent energy and resources to win the daily challenges are wasted.

Response from developer

Hello there! The maintenance has been done, please update the game to the latest version. If you update the game on the Apple Store you will create a new character when you return to the game. If you have linked your account with Apple ID or Facebook ID before, you can switch your account after the tutorial by clicking avatar-setting-account-switch account-select account. But if you haven’t linked with any accounts, please contact us at pc@rjoy.com to get your account back.

Why?

I see all the reviews here about the “pay-to-win” wall… standard in 90% of games these days so I can ignore that. What I find bloody irritating is when these games force you to join an alliance in order to progress! Why the hell can’t I just play on my own?! Too many games like this do the same thing… I’ve uninstalled everyone of them
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Response from developer

Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.

A lot of fun but…

Way to much going on. It’s overwhelming. Keep it simple

Response from developer

Hello there! Thank you for the review! We are continually optimizing the game to provide our players with the best possible in-game experience and we are happy to pass your feedback on. Although this input may not always be directly reflected in the game, you can be sure our teams still find it valuable when it comes to future updates and features.

Con

Like other people on here have said, this is great fun for a while and then…

All set up to draw you in and then if you want to progress you have to pay.

Response from developer

Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.

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