Merge Legends User Reviews

Merge Legends
Merge Legends
Shenzhen Yifanshikong Technology Co.,Ltd

Reviews Summary

Top reviews

Like the game

This would’ve been a four or five star rating. I’d like the game and enjoy playing however I’ve had a problem in my game for the past month and I am being told by support to wait patiently. I don’t know how long they expect me to wait before I delete this game. So if you like playing games and continue to have support issues, this is the game for you. They do not respond in a timely manner and you’re told to constantly wait patiently that your issue is being looked at. I don’t know who’s looking, but they might be blind.
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Response from developer

Dear friend, please contact customer service in the game to report your problem. We will try our best to help you. We are optimizing and updating the game, hoping to bring you a better gaming experience. Please do not delete the game. Thank you for your understanding and support.

Misleading, unhelpful

The ad makes it look like it’s similar to Merge Dragons, but it isn’t. They just stole their icons. Very confusing at start, as instructions are limited and unclear. I shall delete it.

Response from developer

Dear friend, please do not delete the game. We are sorry for the problem. What can we do for you to win your higher rating? If you have any game problems and suggestions, please contact us through the settings button in the game. We will work hard to solve this problem for you!

Great game

Really enjoying this game. Light hearted fun to unwind

Best game ever!

This game is absolutely wonderful. It’s easy to get more energy without having to pay. Great graphics, fun characters. Please never change anything!

Erased my progress when I got a new device!

I loved this game, played every day, made a lot of purchases for it. Then yesterday I got a new phone. Even though my game was backed up with my Apple ID, when I opened the game on my new phone, it automatically created a new game ID for my Apple ID, and erased ALL of the progress I’ve made over the past year. I have my old game ID saved, but there is no way to enter my old game ID into the game to get my progress back. It even erased my progress on my OLD device! So I can’t even use my old phone to keep playing. I am so, so disappointed that I have to start over. I might start over, but I will never, ever spend real money on this game again since everything I spent the past year just went down the drain! 🤬

In response to the developer: Yes, I had cloud saves, and my account was being backed up. When I opened the app on my new device, instead of loading my saved game, it automatically created a new game ID for my Apple ID, and wiped all of my game progress on BOTH devices (new & old) because I was signed into both at the same time through my Apple ID. The only way to get it back, would be YOU resetting my progress with my old game ID, if you can do that.
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Response from developer

Dear friend, please don't leave us,does your old phone have cloud saves? Is the network connection smooth after changing to a new phone? Is there any failure in syncing cloud saves?

Awesome

The dragons are so cute!!!!

Erased my progress when I got a new device!

I loved this game, played every day, made a lot of purchases for it. Then yesterday I got a new phone. Even though my game was backed up with my Apple ID, when I opened the game on my new phone, it automatically created a new game ID for my Apple ID, and erased ALL of the progress I’ve made over the past year. I have my old game ID saved, but there is no way to enter my old game ID into the game to get my progress back. It even erased my progress on my OLD device! So I can’t even use my old phone to keep playing. I am so, so disappointed that I have to start over. I might start over, but I will never, ever spend real money on this game again since everything I spent the past year just went down the drain! 🤬
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Response from developer

Dear friend, please don't leave us,does your old phone have cloud saves? Is the network connection smooth after changing to a new phone? Is there any failure in syncing cloud saves?

So much fun

Absolutely love this new updated game, so much to do and lots of rewards.

Awesome Game

Love this game …. The extra events are always really fun and it can be really fast paced .. which I love … and does have good graphics too.

Romantic carnival rewards

Love the new update and all the new rewards! but the romantic carnival screen won’t let you collect your rewards. it just gives you a window telling you what you are getting and there is no claim button, it’s cut off within the screen

Response from developer

Dear friend, we are sorry for this problem. Please contact customer service in the game and send us the screenshots of the game in question. We will try our best to help you solve the problem. We hope you can give us a higher rating.

Alternatives to Merge Legends