Fullscript User Reviews

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  • Many quality supplements available

    They have many quality supplements available. Some of which I can’t get anywhere but FullScript.
    However, it takes almost 2 weeks to get my supplements once ordered, because they are slow to pack your order and ship it out.
    I always have to plan far ahead when ordering supplements.

    Developer Response

    Thank you for taking the time to share your experience with us! We're happy to hear that you've found our selection of supplements to be of high quality and unique to FullScript. We understand the importance of timely delivery, and we apologize for any inconvenience caused by the delay in processing and shipping your orders. Your feedback is invaluable to us, and we're continuously working to improve our fulfillment process to ensure faster delivery times. We appreciate your patience and loyalty, and we're committed to making your experience with FullScript as smooth and convenient as possible. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing FullScript!
  • SO HAPPY that Fullscript got an app!

    As a longtime Fullscript customer, I can attest to the fact that everything I have ever got from them was of the highest quality that’s unparalleled in the industry. I was a Pharmacy Professional and know a lot about the industry and the quality. I love how easy the app is to use and how quickly I can refill all the supplements I take which have been a game changer with the tap of a button. Way to go Fullscript to get an app! It will help me stay compliant with my regime which was selected to specifically address my personal needs according to heath conditions I have. Fullscript products have literally improved my quality of life.
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    Developer Response

    Thank you so much for your feedback! We're thrilled to hear that you've had such a positive experience with Fullscript. We're so happy that our app has made it convenient for you to access the supplements you need to maintain your health regimen! We're truly grateful for your support and look forward to continuing to provide you with exceptional service and products. If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to your continued health and well-being!
  • Not links

    I find it frustrating that the pic and description of an item cannot always be touched and utilized as a link to open that product. You have to close that page and go to another page to search and find the product to then touch the link to open that product link.

    Developer Response

    Thank you for sharing your feedback with us! We understand your frustration regarding the inability to directly access product links from the item's picture and description. Your input is invaluable to us as we strive to enhance our app's user experience. We'll definitely take your suggestion into consideration as we continue to improve our app's functionality and usability. Our aim is to make navigating our platform as seamless as possible, and your insights help us in achieving that goal. If you have any further suggestions or encounter any other areas for improvement, please don't hesitate to let us know. We truly appreciate your support and feedback!
  • Love the ease and functionality

    This app is really just like using the web. I’ve been using it for over a year and have not experienced one glitch. I love the convenience of it.

    Developer Response

    Thank you so much for your review! We're thrilled to hear that you've been enjoying Fullscript and our app! Providing a seamless and reliable experience for our users is one of our top priorities, and it's wonderful to know that we've met your expectations in that regard. Your appreciation for the convenience our app offers means a lot to us. If you ever have any questions or suggestions for how we can further improve, please don't hesitate to reach out. Thank you again for your support!
  • Efficiency

    This is my first time using this app. I love it. It was so easy to see my supplements ordered from Dr Nate - read up on it and then place an order shipped right to my home. Super convenient!

    Developer Response

    Thank you for trying out our app and for sharing your positive experience! We're thrilled to hear that you found it easy to navigate and convenient to order your supplements. Providing a seamless and user-friendly experience is important to us, and we're excited to know that we met your expectations. We strive to make it as effortless as possible for our users to access the information they need and place orders with ease. If you ever have any questions or need assistance in the future, please feel free to reach out to us. We appreciate your feedback!
  • Almost perfect

    The autoship discount is great. I’d like the ability to add or remove individual items from an autoship order without having to delete the whole thing and make up another.

    Developer Response

    Thank you for your positive feedback! We're thrilled to hear that you're enjoying the autoship discount feature. Your suggestion to add or remove individual items from an autoship order without having to recreate the entire order is valuable feedback. We're continuously working to enhance our app and make it more user-friendly, so we'll definitely take your suggestion into consideration as we explore ways to improve the autoship functionality. If you have any further ideas or feedback, please don't hesitate to share them with us. We appreciate your support and are committed to providing you with the best possible experience.
  • Just admit you don’t know

    If you scan a bottle with a barcode it doesn’t know, it scans it as “fire brew energy blend - beet”. Three of my supplements scan as that. Developers, it’s ok if you can’t find a supplement bottle barcode, just stop making me cancel and back out constantly when scanning.

    Developer Response

    We apologize for the inconvenience you've experienced with the barcode scanning feature on the Fullscript app. Your feedback is crucial to us as we strive to improve our app's functionality. We understand the frustration of encountering incorrect product names when scanning barcodes. Thank you for highlighting this issue, which allows us to explore enhancements to the barcode scanning feature and streamline the process to minimize interruptions for our users. If you have any further feedback or suggestions, please feel free to reach out to us at support@fullscript.com. We appreciate your patience and understanding as we work to enhance your experience with the Fullscript app!
  • Much worse than Wellevate

    Why am I not able to filter on ingredient preferences? I am a vegan and do not wish to buy anything containing gelatin. Some of these pills don’t list ingredients at all. If I am a person who cares enough to buy my vitamins from FullScript at the behest of my nutritionist, why would I flippantly buy something I can not see ingredients for?
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    Developer Response

    Thank you for bringing this concern to our attention. We understand the importance of ingredient transparency, especially for users with specific dietary considerations. We apologize for any inconvenience caused by the lack of filtering options for ingredient preferences! Your feedback is incredibly valuable, and we are dedicated to enhancing our platform to better meet your needs! Please rest assured that we are actively working on improving our catalog functionality. In the meantime, if you encounter any products without listed ingredients or have specific examples you'd like to share, please don't hesitate to reach out to us at support@fullscript.com. We appreciate your understanding and feedback as we improve the Fullscript app!
  • Very Dissapointed

    I just downloaded the app to see if I could recommend my patients to use it, but the software is literally dysfunctional and needs major work. Then the question is why even publish it, if it’s not ready for use?

    Developer Response

    Thank you for sharing your experience with the Fullscript mobile app. We genuinely apologize for any frustration it may have caused. Your feedback is incredibly valuable to us as we continually strive to enhance our services. If you have any specific suggestions or further feedback, please feel free to reach out to us at support@fullscript.com. While our mobile app is currently exclusive to iOS devices for Patients in the United States, we are actively exploring options to expand this in the future. In the interim, Practitioners can still utilize the Fullscript platform via their mobile web browsers. Your patience and understanding are greatly appreciated as we strive to enhance the user experience for all Fullscript users!
  • Horrible Web Site

    I’m trying to order products or return other products and your website is a disaster. Then, I tried to call. Good luck getting real person.

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