Embarrassingly bad
The only explanation is probably that the goal is to rapidly wrap up and close ex-HSBC banking activities in France, and the app was designed with zero budget.
And what's with the "Banque des Caraibes" developer? As an ex-HSBC entity, this is really on the nose.
Terrible
Please hire competent devs. App doesn’t work.
I’ve been getting this error since I tried accessing my accounts after the migration. Two weeks. Will update this review every month to see how long this « temporary unavailability » will last
Failed with “Technical problem” but fine later.
It was fine 2 days later when I tried again and I also received a rwsponse from the devoper.
Response from developer
Bonjour, Nous sommes navrés pour les difficultés rencontrées. Afin de vous venir en aide, nous vous remercions de nous donner des précisions sur le problème rencontré et de nous communiquer votre nom, prénom et nom de votre agence par mail à l'adresse : contact@ccf.fr Bien à vous, L'équipe CCF
do better
Disappointing app
UI is not very intuitive.
Way worst than the former HSBC App.
Response from developer
Hi, we apologize to learn that our mobile app falls short of your expectations. Please be aware that it is subject to be improved over time. If you have specific suggestions, please feel free to share them at contact@ccf.fr. See you soon, CCF Team.
Hardly works
Response from developer
Hi, we're sorry to hear that you're experiencing difficulties with our app. We would like to learn more about the issue you're facing so that we can assist you. Could you please contact us at contact@ccf.fr so that we can resolve the problem together? See you soon, CCF Team.
Ugly UI
Response from developer
Hello, we're truly sorry that our app didn't meet your expectations. We take your feedback seriously, and we're actively working on improving our product. If you're open to discussing your concerns in more detail, please feel free to contact at contact@ccf.fr. See you soon, CCF Team.
