It has been good so far with good rate
I have used this app multiple times and I don’t I had a bad experience on it.I love using Monica most especially when the rate is on another level
Keep up the good work
Developer Response
thank you sir, we will keep improving to serve you better.This app does not have branch in Nigeria so how are we going to locate you them whenever there is an issue with the platform
Developer Response
our office in Nigeria will be open in 2024 when we meet regulatory compliance.I sent bitcoin since Wednesday around 10pm the bitcoin went through I think 5 mins later but it was never credited to my wallet please you people should do something about this I beg you
Developer Response
thank you sir we love you ❤️This app is fake …beware of scammers
I made a withdrawal since yesterday and I haven’t gotten my money. Thieves
Please you people should pay me my money
Developer Response
We apologize for the inconvenience you experienced with your recent withdrawal. Our records show that there was a delay caused by temporary network issues with the banking system, which affected the processing of certain transactions. We can confirm that the delayed transfer has now been successfully credited to your account.
We understand the frustration this delay may have caused you, and we sincerely apologize for any inconvenience it may have caused. Please be assured that we are constantly working to ensure a seamless and efficient experience for all our users.
If you have any further concerns or require additional assistance, please don't hesitate to reach out to our customer support team. We are here to address any questions or issues you may have and to ensure that your experience with Monica.ng is nothing short of excellent.
Thank you for your patience and understanding.
Best regards,
The Monica.ng TeamI sent $50 to my monica account yesterday and up till now nothing in there and i tried contacting their customer service nothing has been done yet
Developer Response
We apologize for any confusion or inconvenience you may have experienced. At Monica.ng, we credit your account once your Bitcoin transaction receives three confirmations. This process is in place to ensure the security and efficiency of your transactions. We're pleased to confirm that your funds have been successfully credited to your account. If you have any more questions or need further assistance, please don't hesitate to reach out to our customer service team. Thank you for your understanding, and we appreciate your support.Very fast and easy to use
I love this app
Developer Response
Thank you for your positive feedback! We're thrilled to hear that you're enjoying your experience with our app. Should you have any questions or need assistance with anything, please don't hesitate to reach out to our support team. We're here to ensure that your journey with Monica.ng continues to be fast, reliable, and hassle-free.Scamming app 😭😭 don’t trade much money with them.
Developer Response
we have no record of any one who have been scammed ever on our app or who will ever be scammed , our level of reliability is second to none, if you have an issue which needs an assistance that has made you feel this way please send us a message, for you to have said this means you never contacted us, we run a 24/7 customer support system which means we are always available to resolve issues .Ajeh I no dey write review na my first time be this but I will say you people are really trying kudos to your IT specialist
Developer Response
Wow, we're honored to be your first review! 🌟 Thank you for the shoutout. Our IT team truly appreciates the recognition. We promise to keep delivering top-notch services. Thanks for choosing Monica.ng!