Plus Chat for K User Reviews

Top reviews

Fix translator

Please I beg you to fix the translator! Iโ€™m trying to understand what they are saying but the translator take so much time to translate and sometimes it doesn't even translates it just keeps on loading.

IMPLEMENT ROBUST COMMENT FILTRATION

We urge Mnet Plus Chat to develop and implement a more effective filtration system that automatically blocks comments containing harmful language, including words like [write examples].

ENFORCE STRONGER ACCOUNT SANCTIONS

It is not enough to simply delete harmful comments. Mnet must take decisive action by deactivating or deleting the accounts of users found to be engaging in harassment, and by blocking their IP addresses to prevent them from creating new accounts.

Poor content moderation allows abuse to user, artists

This app has almost no effective moderation features that could prevent target abuse and harassment campaigns. Talent is regularly harassed on this platform while nothing happens to prevent it. We need serious changes including banning malicious words and phrases, delete accounts of users engaged in harassment, and even block their IP address so they can no longer make any new accounts in the future. There should also be a cooldown period between comments on member posts to avoid spam and abuse. This changes could really improve the safety for users and talent. Otherwise this app is pointless and only creates a toxic unsafe space.
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Terrible App

the app doesnโ€™t protect artist hate comments and stop anti from commenting and censoring words like please fix the issue on this app. Enhance security and artist protection and ban those hate comments

Serious changes need to be made to this app.

I really love having the opportunity to connect with my favorite idols and getting to share precious memories with them, but the way that this app is functioning as of now is fostering a extremely harmful environment for both the idols and fans.
A major issue with this app is the lack of a report user button. There are many users with malicious intent targeting these idols with massive amounts of hate comments, and this app is enabling this behavior by allowing these users to continuously post without any major repercussions. Even when users report these harmful comments, these users are still able to continue spamming more harmful comments. Therefore, there needs to be harsher restrictions implemented against users who continuously post harmful comments towards the idols for the sake of fostering a more positive environment for the users and for the idols. It has gotten severe to the point where the idols themselves have had to speak up against the massive hate that they receive on their own platforms.
So, I strongly urge the developers of this app to take into consideration the safety and wellbeing of both the users of this app and the idols who post on this platform by implementing stronger security measures and a report user function in order to create a more positive environment for us all. Thank you.
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buggy

the app constantly lags and crashes when you use itโ€ฆalso the word filters arenโ€™t working lots of malicious words still get shared. And the translation isnโ€™t the best

Unsafe for artists

Hate is not blocked or censored and artists keep being harassed on a platform that should be protected.

Very poorly made and managed

This app is just an absolute disaster. Thereโ€™s no feature in place to moderate any malicious and hateful posts that people make toward the idols who use it to speak to fans. As a user, I have seen my favorite k-pop idols address MULTIPLE times how these hateful and damaging posts have hurt them. This lack of a moderation or filtering feature is not to be taken lightly. This can damage the mental health of real people. Furthermore, the translation feature is not accurate. Please fix your app! I donโ€™t want to pay for something that I believe is a bad product.
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stronger moderation NEEDED

Mnet must take decisive action by deactivating accounts of users found to be engaging in targeted harassment of members of groups, and blocking their IP addresses to prevent them from creating new accounts to continue this behavior. An effective filtration system must also be created and block clearly harmful language.
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