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Stream LLC

Utilities

Finance

Reviews Summary

Positive highlights

⚡

This app hasFast and convenient access to funds

💳

This app hasDirect integration with payroll provider

🤝

This app hasHelpful and responsive customer support

📈

This app hasIncreasing advance amounts over time

🧭

This app hasAutomatic repayment from paycheck

Negative highlights

🔒

This app hasIssues with connecting payroll provider

🕰️

This app hasDelayed fund availability and withdrawal

💰

This app hasUnexpected fees and deductions

🚫

This app hasLack of transparency and communication

📞

This app hasPoor customer service and support

Top reviews

Most RecentHighest RatedLowest Rated

I love this app!

Very straightforward. I had a small issue with an advance that was quickly and easily corrected when I reached out to support for assistance. They also followed back up with me to check and see if the advance was correct. Highly recommend!

Frenchnizzle

7 months ago

Response from developer

We're glad we could help! Thanks for using Stream.

Great App

works as advertised. not sure why so many negative comments about withdrawals . it could be the bank people are using . i have wells fargo and the withdrawals usually take no more than 20 mins

305Gambino

8 months ago

Response from developer

We are glad you are enjoying the app!

Extremely reliable!

My offered amount has increased once each month that I’ve been using the app. It’s linked to my ADP account directly so it automatically gets paid back with each check. This is one of the good ones guys. And we all know there’s not many.

kenneyamanda

9 months ago

Response from developer

We are glad you are enjoying the app!

Great Experience

After receiving my approval email, I had a login issue with my password but my issue was resolved very quickly by the support team..I was able to request funding, and the entire process was easy and went very smoothly.

GoRays2020

9 months ago

Response from developer

We are glad we were able to help and hope you enjoy the app!

App not working

I’ve been reaching out to customer service via email for 2 days now and now I’m not even getting a response I received a higher withdrawal amount and when I updated my payroll now I can’t get into the app it keeps reverting me back to the add payroll screen I’ve done that several times and still nothing working.

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Kenny wiley

10 months ago

Response from developer

Hi, we've just responded to your support ticket with directions on how to fix this. Please let us know if you need anything else, and please update your review when you get a chance!

Help?! where’s my moolas?

Upgraded my amount and now it’s Stuck on the payroll provider page the direct deposit has been going to them this week and last yet I can’t pull the money out…. Soooo where’s my money than? Super confused it says unused funds go to your bank but that has not happened. I can only log into my payroll company and than it pops up it can take up to two pay periods but it’s already been deposited to them and I have no way of accessing it… somebody help 😭

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Badluckbaybe

10 months ago

Response from developer

Are you still having an issue? If so, please let us know by emailing support and we would be happy to help.

Just downloaded

Just downloaded so I will make an edit soon. I got an email saying my stream account was approved but the app still says pending.

Edit: I don’t know what all the fuss is about from all of these other reviews. I was approved for a $50 advance from my payroll and then received $45 bc of the $5 processing fee in a few hours to my checking account. On payday, $50 was returned to Stream automatically, no more no less. The next day I was approved for another $50 advance and have already requested it and will continue to use Stream for cash advances from my payroll. They’ve been very helpful!

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yeetme2

a year ago

Sheesh

App was ok until they implemented a mandatory direct deposit connection to withdraw an advance. I’m good with the idea and I think I understand the logic behind the change, but the integration process does not work and you cannot withdraw an advance until you connect your direct deposit.
Support and Dev team seem to be struggling as they keep double charging me on my payment. Concept is good and want the app to succeed so I’m staying as patient as I can.

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Mr. Shartsabit

a year ago

Response from developer

Multiple users asked for a way to access more of their earned wages upfront, so that's why we added direct deposit. And as always, if you have any questions or concerns about charges, just email us. We appreciate you sticking around as a customer and have lots of great improvements in the works!

No response from support.

Update: response said to email support for help, I have emailed twice with no response

No way to update bank information on the app. Email support with no response. Stopped sharing with plaid, not given an option to reconnect. App said funds were sent- old bank never got it. I have email support mutilple time with no response and now it it showing I am due to pay back an advance I never received tomorrow.

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omgseana

a year ago

Response from developer

Hi, we're happy to provide clarification/help on specific transactions if you still have not received one. Just email us for help! Regarding bank destination information, we are working on improving the app so please stay tuned!

It could be better

I really wish there was a instant withdrawal option. The fact that we have to wait till the next day and even worse not knowing when it is gonna hit is inconvenient to many. I really hope something changes because this will keep your business from other limited in my opinion.

JamesC..