Wasatch Peaks Credit Union User Reviews

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terrible

Actually one of the worst apps i think i’ve ever used. constantly updating just to make every bug even worse and half the time dosent even load

its ya boi a dat en

2 months ago

Response from developer

We are sorry to hear that you are having trouble and would like to help resolve the issues you are experiencing. Please reach out to us at 801-627-8700 so we can provide the help you need. Thank you for being a member of Wasatch Peaks Credit Union.

Hate it.

This app has more problems than any other app on my phone.

Josh suave dcjks

3 months ago

Response from developer

We are sorry to hear that you are having trouble and would like to help resolve the issues you are experiencing. Please reach out to us at 801-627-8700 so we can help you.

What’s the point of updating ?

I’ve been having so many issues, I can’t access my account, and when I do it will log me out, and then I have to start the whole process again. On top of that I’m not able to money transfer or even send money to other bank account. I had to uninstall and reinstall the app. I shouldn’t have to do all this just so I can see how much I have in my account. Please do better. The old app was better.

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Linda may have been

5 months ago

Response from developer

Thank you for your feedback and we apologize for the trouble you've had. What you have explained, is not what you should be experiencing, and we would really like to help you resolve the problem. Would you please contact us at 801-627-8700 or email us at memberservice@wasatchpeaks.com? We sincerely value your membership with Wasatch Peaks and want to ensure your experience is positive

Good

I am mostly happy with the app. Faster load times would also greatly improve the experience.

KeltonMaw

6 months ago

Response from developer

Thank you for your feedback. Please contact us at 801-627-8700 and we can assist you with resolving this issue.

Good but Face ID fails

I am mostly happy with the app. My major concern is with Face ID. It never inputs my correct password and almost locks me out every time I login. Hopefully this gets fixed. Faster load times would also greatly improve the experience. A better load icon too??

KeltonMaw

9 months ago

Response from developer

Thank you for your feedback. Please contact us at 801-627-8700 and we can assist you with resolving this issue.

Love the app!

Great new modern looking app.

workspaces killer

10 months ago

Response from developer

Thank you so much for your positive feedback and we sincerely value your membership with Wasatch Peaks. If you have any additional feedback, please contact us at memberservice@wasatchpeaks.com.

Great App

I really like the features of the new app! Thanks Wasatch Peaks!

Jennifer J W

a year ago

Response from developer

Thank you so much for your positive feedback. We are thrilled to hear that the app is user-friendly and provides the services and features you need. We sincerely value your membership with Wasatch Peaks and if you have any additional feedback, please contact us at memberservice@wasatchpeaks.com

Stop the updates!

Please just stop. Now I can’t get my account information at all. I’m glad I signed up to get paper account history through the mail so I can balance my account once a month. I’ve been a customer of Ogden Government Employees CU / Alliance CU / Wasatch Peaks CU since 1990. This app is the worst experience I’ve had with this CU.

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fgghjhfd

a year ago

Response from developer

Thank you for your feedback and we are sorry to hear that you are having trouble. We have been regularly updating the app to improve the overall member experience. We value your membership with Wasatch Peaks and want to provide the best experience possible.There have not been any changes to viewing account information and we would like to help you resolve any issue that you are having. Pease reach out to us at 801-627-8700 so we can help you.

Constant updates

This app is better than the last but the updates are constant. Can we not get it right the first 50 times?

fassbendercat

a year ago

Response from developer

Thank you for your feedback. We have been making regular updates to the app to improve the overall experience in preparation for offering new features and services through online banking. We value your membership with Wasatch Peaks and want to provide the best experience we can. If you have any additional feedback, please contact us at memberservice@wasatchpeaks.com.

Great new app

Great new layout and features. Improvements and enhancements are happening frequently which is much appreciated over the old app. Recent enhancement of being able to instantly add my external account is so much easier. Keep it up!

Lotsaw

a year ago

Response from developer

Thank you so much for your positive feedback. We are thrilled to hear that you love the change and we will continue to make updates and add new features to online banking. If you have any additional feedback, please email us at memberservice@wasatchpeaks.com.