Doesn’t work with Apple Wallet yet
Took a couple of attempts to get registered properly. This was a problem on the DMV’s back end. Doesn’t support Apple Wallet, even though Apple is headquartered in Cupertino and California portrays itself as a progressive, forward-looking state. Can’t use the electronic driver’s license to buy beer or to pass airport security outside of LAX and SFO.
Most importantly, from a privacy and security standpoint, cannot display electronic driver’s license without unlocking the device. There is NO WAY I’m unlocking my phone and handing it over to law enforcement. This is a huge Fourth Amendment issue. Because of this glaring security deficiency, you still need to bring a physical copy of your driver’s license with you when you go out, thereby eliminating most of the point of having an electronic driver’s license.
Most importantly, from a privacy and security standpoint, cannot display electronic driver’s license without unlocking the device. There is NO WAY I’m unlocking my phone and handing it over to law enforcement. This is a huge Fourth Amendment issue. Because of this glaring security deficiency, you still need to bring a physical copy of your driver’s license with you when you go out, thereby eliminating most of the point of having an electronic driver’s license.
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Say what, CA?
First of all, why? CA is the home of Apple and Apple Wallet is so easy to use. And several other states (that I wouldn’t necessarily consider to be tech savvy) have already incorporated their DLs into Apple Wallet. I’ve heard rumors that CA will “soon” do so as well, but on what time scale? In the meantime, this app is less than useless. First, whenever you want to use the DL, you discover that it needs to be “refreshed”. Why???? My plastic card doesn’t need a periodic refresh (other than the every four year renewal). Why does this DL need elan every 30 day refresh? Secondly, I can’t even refresh, as I get an error each time I try, since at least a week. Useless. And even worse since it is taking time and resources. GET WITH IT CALIFORNIA!!!!!!!
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No Apple Wallet == Useless
The app doesn’t support Apple Wallet, which means I have to fumble thorough it instead of smoothly pulling up my ID in Apple Wallet. I was able to use it fine (for the level of “fine” that a one star app has) on my iPhone 8+, but on my new iPhone 15 pro max it just hangs on the startup screen after using Face ID. So it seems to move to a new phone one has to delete and reinstall the app. Once that is done, log in again. Then re-enroll since ENROLLMENT IS NOT TIED TO YOUR LOGIN! It looks like logging out means you unenroll yourself. Just move to Apple Wallet driver’s licenses and we can all just get on with our lives. The “create DMV account” button in the app is unaware that I have a DMV login. It should only be shown to users that don’t have one. Latest version still doesn’t have Apple Wallet support. Enrollments also expire! And guess what, hitting the enrollment refresh button just gives an unspecified error message. The sin of requiring an enrollment refresh every 30 days is compounded by the fact it just doesn’t work. This app is a waste of time and money that could have gone to supporting the major phone wallet apps instead.
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No Apple Wallet == Useless
The app doesn’t support Apple Wallet, which means I have to fumble thorough it instead of smoothly pulling up my ID in Apple Wallet. I was able to use it fine (for the level of “fine” that a one star app has) on my iPhone 8+, but on my new iPhone 15 pro max it just hangs on the startup screen after using Face ID. So it seems to move to a new phone one has to delete and reinstall the app. Once that is done, log in again. Then re-enroll since ENROLLMENT IS NOT TIED TO YOUR LOGIN! It looks like logging out means you unenroll yourself. Just move to Apple Wallet driver’s licenses and we can all just get on with our lives. The “create DMV account” button in the app is unaware that I have a DMV login. It should only be shown to users that don’t have one. Latest version still doesn’t have Apple Wallet support. Enrollments also expire! And guess what, hitting the enrollment refresh button just gives an unspecified error message. The sin of requiring an enrollment refresh every 30 days is compounded by the fact it just doesn’t work. This app is a waste of time and money that could have gone to supporting the major phone wallet apps instead.
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Ca finally did something digital, but badly
Should every state in the country write their own app, doing things “their way”, causing their highway patrol to potentially see 50 different approaches, then guess if it is real? Of course not, yet CA did exactly that. All US states could have let the Federal government to get Apple and Google to agree on a digital standard for both of their Wallet apps. (The EU will probably do that!) The whole digital wallet concept was to have a single place to hold important credentials like your drivers license or credit cards, plane and train tickets, bus passes… When will that ever be more critical than when a person is at your car door, cars passing at 75 miles per hour, and the person taking to you has their finger on the trigger of a loaded gun?
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Refresh fail! Worked for one month, then refused to refresh, and became unusable
I downloaded MDL, and was planning on testing it on my upcoming trip through an airport listed as mDL-enabled TSA airport. As my (bad) luck would have it, on the morning of my flight, the first 30 days had just passed, and the wallet requested a refresh. Every time I tried to refresh, it gave me an error message. No dice on the test. This went on for weeks. I assumed it may have been a temporary problem, so I kept repeating my attempts. Always an error. I submitted a report, but never heard anything (although I did get a request to rate their “response” about a month later). I wasn’t able to get beyond that error, so at that point, I considered the app to be unusable, at least for me. I deleted it and downloaded it again, and used it on another TSA adventure. This time it worked, though I’m dreading passing the 30 day mark and encountering that error once again. I’ll update this if the refresh works this time!
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Crashes every time on Verify DMV Card
After successfully scanning front and back of my driver’s license, I get to “Step 1 of 3: Verify your DMV Card” where it shows the DL#, name, address and dates from my DL (all us correct). Options are Next and Rescan. The app completely crashes EVERY time I try hitting Next. When I say crash, I mean the app closes instantly without any error message, and I’m back to the iOS home screen. I have tried uninstalling the app ans restarting the whole phone- it is 100% consistent, so I have never gotten past this step.
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Awesome trouble app
I have iphone 7 plus. While i was able to enroll successfully few months ago, and it decided it needs to refresh my digital id. I don’t know why? My id expries years later. Then i tried hitting refresh and wait for it. It never finishes. Try again few days later. And again and again …
Contacted customer support, found out refresh means deleting the ID and enroll again. What? Ok, then delete the id try to enroll again. The app crashes after capturing my driver license on authentication. It never takes my picture again. Even delete the app, reinstall it, still the same. Giving up. Stability and design is poor. Agree with others, why not add it to Apple or Google wallets? It is lot more simpler and cost effective. Don’t waste our tax money.
Contacted customer support, found out refresh means deleting the ID and enroll again. What? Ok, then delete the id try to enroll again. The app crashes after capturing my driver license on authentication. It never takes my picture again. Even delete the app, reinstall it, still the same. Giving up. Stability and design is poor. Agree with others, why not add it to Apple or Google wallets? It is lot more simpler and cost effective. Don’t waste our tax money.
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Enrollment bugs
If you have non-standard zoom enabled don’t even bother starting enrollment until it’s set to standard. You won’t be able to get past scanning the physical ID before you get a white screen of death… no way forward to take my picture. Once that step is fixed and allows for Display Zoom to be set to “Larger Text” the enrollment should go smoother. I guess they don’t have many testers of the app using reading glasses. lol
Overall the app is functional but Apple wallet compatibility would be so much easier for Apple users. I hate having a separate app for such a basic function.
Overall the app is functional but Apple wallet compatibility would be so much easier for Apple users. I hate having a separate app for such a basic function.
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No Apple Wallet == Useless
The app doesn’t support Apple Wallet, which means I have to fumble thorough it instead of smoothly pulling up my ID in Apple Wallet.
I was able to use it fine (for the level of “fine” that a one star app has) on my iPhone 8+, but on my new iPhone 15 pro max it just hangs on the startup screen after using Face ID. So it seems to move to a new phone one has to delete and reinstall the app. Once that is done, log in again. Then re-enroll since ENROLLMENT IS NOT TIED TO YOUR LOGIN! It looks like logging out means you unenroll yourself.
Just move to Apple Wallet driver’s licenses and we can all just get on with our lives.
The “create DMV account” button in the app is unaware that I have a DMV login. It should only be shown to users that don’t have one.
Latest version still doesn’t have Apple Wallet support. Enrollments also expire! And guess what, hitting the enrollment refresh button just gives an unspecified error message. The sin of requiring an enrollment refresh every 30 days is compounded by the fact it just doesn’t work.
This app is a waste of time and money that could have gone to supporting the major phone wallet apps instead.
I was able to use it fine (for the level of “fine” that a one star app has) on my iPhone 8+, but on my new iPhone 15 pro max it just hangs on the startup screen after using Face ID. So it seems to move to a new phone one has to delete and reinstall the app. Once that is done, log in again. Then re-enroll since ENROLLMENT IS NOT TIED TO YOUR LOGIN! It looks like logging out means you unenroll yourself.
Just move to Apple Wallet driver’s licenses and we can all just get on with our lives.
The “create DMV account” button in the app is unaware that I have a DMV login. It should only be shown to users that don’t have one.
Latest version still doesn’t have Apple Wallet support. Enrollments also expire! And guess what, hitting the enrollment refresh button just gives an unspecified error message. The sin of requiring an enrollment refresh every 30 days is compounded by the fact it just doesn’t work.
This app is a waste of time and money that could have gone to supporting the major phone wallet apps instead.
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