New Sunrail App
I really like the new Sunrail App. It is so much easier to purchase my monthly pass on it and also to get notifications if the trains are running late and events that SunRail will be providing train service.New App for SunRail
Not convenience or useful
I need you guys to figure it out. I have my entire family’s physical cards loaded onto my online account. It does not show on the app. A transit app is functionally useless if you can’t just open it up and see your fare cards immediately. I shouldn’t have to navigate to a browser and login with my email to see the amounts on them and then back out to the app which still shows nothing. It’s also not easy to transfer amounts from the old sunrail cards. The option is not obvious at all. It can’t be this hard to make a simple app that works. People do it all the time.kgmus
Thank You SunRail!!
It’s always a pleasure!! The staff are great!! Polite and kind!!
We would ALL love to utilize services on the weekends!! Come on!! Please give it a shot!!WYWH2311
Cumbersome if on the phone.
Showing my ticket while on the phone is cumbersome.Moseslawn42
Can’t login
Same as others have mentioned. Downloaded app from Apples store to iPhone 15 Pro Max. Mobile app uses an email address versus web sites’ user name. So, authentication fails every time for me. Uninstalled for now and I’ll be doing plastic card.MtnTelecommuter
Impossible to login
I have a SunRail account already, but it uses a username. Of course this app only supports logging in via email, so I can’t use my existing account.
I created a new account using my email and now I can use the app, but can’t link my existing SunCard.
I also got an email thanking me for registering and pointing me to the website, which only allows you to login with your username. I can’t even login with my email and password that I just created. Worthless app.tlawrence17
Couldn’t open app
Had my ticket purchased the day before ready to take the train the next, wake up the next morning and find out that I can’t open the app due to a connection error? I have full access to WiFi and 5G yet the app refuses to open even after uninstalling and reinstalling multiple times, app took my money and wouldn’t let me access it after.Liljj108
