I can’t get past the sync page. It syncs for hours and hours and nothing ever happens. I’ve deleted the app and restarted multiple times. The instructions provide no guidance regarding the sync process. I’m very frustrated. The ring is useless since I can’t get the sync to complete.
A very affordable alternative to $300+ rings. More reliable than <$100 rings. Like that the app is available on iPhone and iPad
I got my ring in April of this year (2024) and it worked great for the first two week. Then I had issues charging it. I contacted customer service no response. I still continued to have issues charging it but I would eventually get the ring to charge to 100%. Now it’s not holding a charge. Contacted customer service again, no response same as last time. I charged it for 4 hours this morning because the manual says that resets the battery. It’s been off the charger for 3 1/2 hours and it’s already at 53% contacted customer support again for the 3rd time and guess what, no response. What a waist of 250$
Developer Response
Dear Jennifer,
Thanks for your valuable feedback. Since the product is sold by distributors, please help to contact us on the APP : JCRing- About- Get Support- Feedback Now, leave us your email address and we will help you out. Thanks for reporting this so that we could understand our problems and then we can improve accordingly. Really apologize for all the inconvenience caused by this.
JCRing Development TeamThe JC Ring app is incredibly professional and user-friendly. It offers precise data and valuable insights, making it an essential tool for anyone using a JC ring. Highly recommended!
One of the best ring app now I have tested, sleep accuracy quite good, I really like it a lot
客服人員態度惡劣，售後的服務完全不及格，任何問題一率不回應，這樣的公司我認為不應該用金錢肯定他們，你有更好的選擇。
The customer service staff have a bad attitude, the after-sales service is completely substandard, and they will not respond to any questions. I don’t think you should give money to such a company. You have better choices.
Developer Response
您好，感谢您对JCRing的关注！敬请知悉我司淘宝上货物暂不支持发货到港澳之外的其他海外地区，客服为平台系统客服，很抱歉给您造成困扰！
Hello, thank you for your attention to JCRing! Please be advised that the products on our Taobao store currently does not support shipping overseas, and the customer service is provided by the platform's system. We apologize for any inconvenience this may have caused you!
Kayceekay
not an upgrade at all
jenniferbrown156
Katia-Ca
John-millercvql
別買！