Ferry Pay User Reviews

Ferry Pay

Ferry Pay Inc.

Finance

Reviews Summary

Positive highlights

🚀

This app hasImmediate money transfers

👍

This app hasEasy to use app

💡

This app hasConvenient for work payments

🔒

This app hasReliable security

Negative highlights

🐛

This app hasFrequent login issues

🐛

This app hasUnreliable money transfers

🔍

This app hasLack of savings feature

🕰️

This app hasSlow app performance

❌

This app hasLimited payment options

🤖

This app hasPoor customer service

Top reviews

Most RecentHighest RatedLowest Rated

Overall App

First of all logging into this app is unbearable. Some days it recognizes me. The next, it doesn’t. Some days it says your account doesn’t even exist. Transferring money to my debit is a hit or miss. Sometimes it just leaves on an endless loop. Never taking me to the next Step of transferring my money. The app freezes when logging in, constantly. This is where my money for work is being wired with. The fact that it can’t even work properly. Terrifies me that one day I’m going to be locked out of my account. Do yourself a favor I rather get a check from the company every 2 weeks than deal with app. It’s terrible.

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DoubleODoodle

3 months ago

Response from developer

We genuinely appreciate your feedback about the login issues and transfer problems. It's concerning to hear about the app freezing and the uncertainty it brings regarding your account. Your experience is important to us, and we’re grateful for your insights as we strive to improve.

Slow, laggy and takes forever to get paid.

No way to save a percentage of your deposits into a saving so there is no point in a money card like this when it could just be given in cash at the end of shift like most restaurants.

Missy.❤️

3 months ago

I miss wisely

There’s no function to have saving envelopes or to set money aside in any way, no function for Apple Pay, and the app frequently takes upwards of 5 minutes just to load. Currently been watching a loading wheel on a white page for a good 10 minutes just to see my finances. There’s a reason I transfer all my money out of this app rather than just using the app. Only positive is immediate transfer, but I’ve never used it so.

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hoyo do better

3 months ago

Response from developer

We truly appreciate your feedback and understand your concerns about the lack of saving features and slow loading times. It's important for us to hear about your experience, and we’ll take your insights into account. Thank you for sharing, and we hope to provide a better experience for you in the future!

Could be better could be worse

Good for what it’s meant wish I was able to link to Apple wallet or Apple Pay not the best debit for sending money instantly if you hate fees

Plottking

4 months ago

Response from developer

We appreciate your insights and feedback! We are working on connecting Ferry to Apple Pay, so stay tuned for updates!

SAVING ACCOUNT

PLEASE PUT A SAVING ACCOUNT WHERE I CAN MOVE SOME OF MY MONEY INTO SAVINGS. This is the onlyyy pay app I’ve seen without a savings account. You guys have continually updated the app which is very appreciated but please we need a saving account feature added !

Linds0105

4 months ago

Response from developer

We appreciate your feedback about the need for a savings account feature. It's great to hear that you value the updates we've made! Your suggestion is important, and we’ll keep it in mind as we continue to enhance the app. Thank you for sharing your thoughts with us!

This app needs work

They have no immediate customer service or any kind of chat service you have to wait 24 hours when you need help which is not necessarily great when it comes to something related to money. I don’t appreciate the fact that I have to wait several days for any solution.

Gabby82784

4 months ago

Response from developer

We appreciate your feedback about the lack of immediate customer service. Your concerns regarding timely assistance, especially with money matters, are important to us. We’ll take this into account as we aim to enhance our support experience. Thank you for sharing your thoughts with us!

The best network for work

Ferry has been a breath of fresh air since my company switched. The customer service was quick and responsive ( I had a few issues setting it up) and the app is helpful in letting me know when I get my deposits.

Wafflz32

5 months ago

Response from developer

We are so glad you are enjoying Ferry!

great for work

Easy to use for my work pay

Kaiteeeey

5 months ago

Response from developer

We are glad that you are finding Ferry easy to use!

Very good banking

I love this app they don’t take to long to help fix the problem and it’s a good banking app I love it so much . Definitely worth it . It’s also perfect when u u get tips too it’s deposit with in a hr love it !!!

Jelisa Ramos

5 months ago

Response from developer

Thanks so much for your kind words! We are so happy you are enjoying Ferry so far!

Won’t let me transfer money

I’m trying to do rapid transfer but nothing pops up just a blank screen

lol om tots legit

5 months ago

Response from developer

We are so sorry about the trouble you are having with instant transfers. Please reach out to support@useferry.com so that we can investigate the issue further. Thank you!