Leave a Review PrepaidCardConnect
Scam
This app was okay from at the beginning but I got a small check of 250 and for some reason there was something bought in my account so I locked my account and got a new card. Before that the money I had in it I transferred to a different bank account and it said it would take up to 6 business days to transfer. On the day after the 6th I called and was like where’s my money? All they said was wait for the 9th day it’s been at least a month and I have seen nothing. I haven’t called because I already know it will be a waste of time just like the first time I called. I would not recommend this banking option because all they do is scam you. Every time I made a purchase a extra 4 dollars was taken out of my account. Why? I probably won’t get that 250 back!Show lessNot enough funds?!
So to start off I used the app for almost a year now got it thru my employer I would get my paychecks on there could easily transfer the money over to my other card to pay my bills and rent but just a few days ago since they’ve changed their app I’m not gonna blame them but they probably are still having bugs since they just changed it but for a week after? It’s telling me everything I try to transfer money now to the other card I use that I don’t got enough funds which I got well over the amount I tries to transfer and it says try again later so I did a day later same thing I tried calling customer service like 6 times they couldn’t help most of them I couldn’t hear like they were speaking 10 feet away from the mic muffled pls fix thisShow lessThis is new
The card isnt giving me no problems at all , its the app and the website that making me mad . This new update or whatever is going on had locked me out the app and i cant get back in , i changed my password thinking i forgot it so i logged back in with a new password and it still didnt let me back in the app . The website is also useless , i was on it for about 3 minutes max and all of a sudden something block the website stating that the website is not in “ service “ anymore. I tried calling and my problem hasnt been solved due to the automated system hanging up in the middle of the phone call. Something is going on and i would like for someone to figure it out now !Show less