Leave a Review PrepaidCardConnect
Scam
This app was okay from at the beginning but I got a small check of 250 and for some reason there was something bought in my account so I locked my account and got a new card. Before that the money I had in it I transferred to a different bank account and it said it would take up to 6 business days to transfer. On the day after the 6th I called and was like where’s my money? All they said was wait for the 9th day it’s been at least a month and I have seen nothing. I haven’t called because I already know it will be a waste of time just like the first time I called. I would not recommend this banking option because all they do is scam you. Every time I made a purchase a extra 4 dollars was taken out of my account. Why? I probably won’t get that 250 back!Show lessTry these!.
Not enough funds?!
So to start off I used the app for almost a year now got it thru my employer I would get my paychecks on there could easily transfer the money over to my other card to pay my bills and rent but just a few days ago since they’ve changed their app I’m not gonna blame them but they probably are still having bugs since they just changed it but for a week after? It’s telling me everything I try to transfer money now to the other card I use that I don’t got enough funds which I got well over the amount I tries to transfer and it says try again later so I did a day later same thing I tried calling customer service like 6 times they couldn’t help most of them I couldn’t hear like they were speaking 10 feet away from the mic muffled pls fix thisShow lessdamion anderson
This is new
The card isnt giving me no problems at all , its the app and the website that making me mad . This new update or whatever is going on had locked me out the app and i cant get back in , i changed my password thinking i forgot it so i logged back in with a new password and it still didnt let me back in the app . The website is also useless , i was on it for about 3 minutes max and all of a sudden something block the website stating that the website is not in “ service “ anymore. I tried calling and my problem hasnt been solved due to the automated system hanging up in the middle of the phone call. Something is going on and i would like for someone to figure it out now !Show lessNay Roberts
Card user
I got this card thru my employer so my pay checks automatically are loaded on it and so far this app has been great! The thing I like the most is I set up a certain amount to be taken out of every check automatically and put in my savings account and it does it without fail every pay check! I have even changed the amount a couple of times. I love that feature! I have never had any problems transferring money or anything. The only issue I have had with it is the text alerts but that is a minor issue to me and not really worth complaining about. I never have a problem with it loading and everything or anything I do on there seems to be pretty speedy. I actually love this app and hope it continues to work good for me.Show lessLittlelynn79
Can’t link my card anymore
For some reason my card unlinked with my other bank account, making it hard for me to pay my bills. Before this issue happened the card was great. Free ATM at certain locations. Easy to pay for my bills. There is a monthly fee that the bank charges which I think should be free. And it’s also hard to contact customer service. When I had a issue with my card or a charge that I didn’t make. I could never talk to a live person in customer service. And for that my issues were never resolved.Show lessNever resolved
Darden
So I have this app for work and it does pretty well but I have to try several times to use my face ID to log in. It’s really great that I can easily transfer money from this card to my bank without any fees. Although a lot of times when when I try to see my transactions there’s some kind of error and I need to reload it a few times for my transactions to come up. It’s not a bad app I just don’t understand why I have so many errors.Show lessshgraceba
Horrible App
My job issued me a paycard that uses this app and it is horrible! There’s no disclosure that states it takes 4-6 business days for a paycard to bank transfer so your money is literally floating for almost a week. I tried doing a paycard to recipient card transfer and it kept telling me to input a proper 16 digit card number after checking and rechecking my already accurate card number. Going from one page to another in the app is a headache because it will easily cause an error making you close and reopen the app several times. The best way to get your money quick off of the card is by doing an ATM withdrawal and depositing into your own bank. NOTE: they also charge 1.75$ in ADDITION to the ATMS own fees for withdrawal. Worst prepaid card to use.Show lessYntcrgyhyh
Not great customer service
The app seems to be having some issues. I stoped getting the text alerts for my card. Tried to sign into my app to see what the issue could be. Discovered I had forgotten my password. Tried several times, and tried to have a reset password emailed to me. Discovered that I had used the wrong email address when setting up the app; so I was unable to receive the email to reset my password. Called customer service. She was able to change my email so I could reset everything. The lady on the phone was very hard to understand and was annoyed that I asked her to repeat herself. When we were finished; she made sure to tell me I could/should use the app/website for issues like this. Which I understand; but if the email was wrong and I wasn’t able to remember my login information then how could I have used the app/website? I felt it was rude of her to say it that way. Then when I was able to get a reset password email; it took several tries. The first several time I just simply got an email that said I had reset my password, even though I had not yet been able to do that.Show lessName_nick2
HELP!
Here’s my situation, I went to transfer 333$ from my Darden card to my WellsFargo card but accidentally typed a wrong number in my Route Number. I immediately called WellsFargo the night of and they said the money was just floating and would be returned. However, the next day I decided to call Dardens customer service and at first they told me that after the period of the day is over they can not do anything. I then informed them of WellsFargo told me and got put on a very long hold. When the customer service attendant returned he then told me something completely different from his first statement. He stated that they put a tracking number on this transfer of 333$ and the money will be returned into my account in 4-5 business days. Due to this persons contradicting statements this seems very fishy and I am now inclined to not trust the company. Any help?Show lesspvlhcyox
Awful awful awful company
I had misplaced my card a month ago (january 2nd) it is now february first. exactly one month after i had ordered a new one and i still have not received it. i got fed up, i called them, they wanted to charge me AGAIN, to send me a now second replacement. they got attitude and hung up on me, due to this i went to set up an actual bank account today so i can actually spend my money, i transferred the money from this card to my new bank, and it took my money out of the account and hasn’t even transferred yet.Show lessAlexandra7799
