Leave a Review Sentry Pro
App does not work.
App doesn’t remember if you have a subscription, so if you close the app you’re going to need to pay each time you open it. But why open it when it won’t connect to the vehicles anyway? Don’t waste your time or money - I’m not sure why Apple even allows this sort of extreme amateur stuff on their store.Show lessMLowe05
Developer Response
Dear user, what you are describing doesn't sound right. Have you tried contacting our support team? Please, send us an email at support@sentrypro.app so we can help you!Sentry?
Has not worked as far as notifying me when the car is being touchedTeslalike
Developer Response
Please, contact us at support@sentrypro.app so we can help you setup the app correctly!Requires payment
Requires a subscription to actually work. Waste of a downloadAlanfunt
Developer Response
To be exact you can try for free for a week, and then if you like the service you can subscribe...Just annoying. Not useful.
This is truly just an annoying little app. When it notifies you of a sentry alert it, merely takes you to your tesla app where you then have to go into sentry, live view on your own.
I thought, at best, like the new Tesla function on alarms, it would show you the sentry video. At a minimum it would open the Tesla app and take you to the live view. It does neither of those things. So by the time you actually open the Tesla app, go to sentry and then live view, the incident is gone.
Don’t get why anyone would find this useful.Show lessBostonimann
Developer Response
Dear user, there is a delay in opening the live stream, that if not an issue of Sentry Pro, but instead of how the Tesla system works. It is a design choice of Sentry Pro to notify you earlier, over waiting for the video to be ready and then notify you! If you have any concerns or need further assistance, please feel free to contact us at support@sentrypro.app. We will be more than happy to explain and help you with any issue you might have.Doesn’t work at all
Notifies you when no one is around, doesn’t notify you when people walking by the car. This app has one job and it doesn’t even do the job it wants to do. Utterly useless. And they want you to subscribe lol.Ace Dylor
Developer Response
Dear Dylor, what you describe doesn't sound right. There is no way for Sentry Pro be notifying you without an event. Please, contact us at support@sentrypro.app so we can help you resolve any issue!Garbage. Doesnt alert.
No matter if my Model Y is on wifi or cellular, same for my phone, i never received any alerts. Id go to my car and had missed sentry alerts in the car’s tablet but nothing in my phone. Notifications were allowed on the phone. I left both the tesla app and Sentry app open. Doesnt work. Dont waste ur time nor $Show lessWacktool
Developer Response
Dear user, there’s no need to spend money right away, as the app offers a 7-day free trial. Please contact us at support@sentrypro.app for personalized support. We’re here to help you join the thousands of Tesla owners who have found the app to be perfect for their needs.Well …….
Seems like a nice idea but does not work consistently. Often loses connection to car or account necessitating either restoring purchase or logging out and back into Tesla account.Needgreater1
Developer Response
Dear user, that doesn't sound right. Why not contact us at support@sentrypro.app to allow us to provide you with personalised support?Not worth the price
For what it does it’s not worth the sub. It doesn’t even log date/time of alerts. Most of the time it won’t report an event.Cubanbrew
Developer Response
Dear user, notifications came timestamped, so you know when the event happened. The app will not keep a history of the past events after you open them, as it will just complicate the UX with events that are generally not useful after seen. If you are having event not reported by the app, please contact us at support@sentrypro.app in order to provide you with personalised support!Bought, paid but not working
Great idea, questionable executionPtown54
Developer Response
Dear user, thank you for the honest review. Please, let us know of what features you think might make the app better. We should love to hear your opinion at support@sentrypro.appSentry
I haven’t received any notifications. This should be done directly in the Tesla app and not a separate one.Jeryckma
Developer Response
Dear user, this doesn't sound right! Please, contact us at support@sentrypro.app to allow us to help you out with the issues you are experiencing.