Leave a Review Sentry Pro
A bit disappointing
I get notifications - but it doesn’t link to the camera. By the time I have connected - there’s nothing there!
It doesn’t take a recording.
You can’t set limits or zones - so a dog walking down the other side of the street gets a notification.
It needs filters, event data. Immediacy. Otherwise it’s just a constant ill informed interruption.Show lessDeveloper Response
Dear Oso, Sentry Pro does not alter the Sentry Mode activation algorithm. It's purpose is to notify your of those activations with push notifications. If you need any assistance please don't hesitate to contact us at support@sentrypro.appCan no longer view my cameras!!!!
Ever since i downloaded this app, i can no longer view my cameras on my tesla app. What’s the problem????Developer Response
We suggest contacting Tesla support if your cameras don't work. Sentry Pro has nothing to do with how the cameras work. If you have any Sentry Pro related inquiries please contact us at support@sentrypro.app. We can't help you by reading your review.John Ortega
On trial for 7 daysDeveloper Response
Dear John, thank you for trying out Sentry Pro! We hope you like it, and that it will give you peace of mind!Paywall
Doesn’t mention subscription £34 year.Developer Response
The subscription price (and free week trial) are mentioned everywhere, from the AppStore page to the subscription screen inside the app!Great app but could be even better!
Please add an option to make notifications critical to override iPhone silent mode.
Also, please add an option to make notifications persistent. I don’t want the notification turning off unless I do it myself (something like a loop).Developer Response
Already in the works! Thank you for the review!Useless
This is useless app. You get notifications but can’t watch the recording. If you open Tesla app couple seconds later, you won’t know what happened. What’s the point of paying for this app?Developer Response
Dear Garik, choosing not to access the recordings was a deliberate decision aimed at reducing the app's required permissions to protect user privacy. However, tapping on the notification will directly open the official Tesla app, allowing you to view the video feed.Every Tesla owner should have this app👍🏽🤍
I love this app! I think it’s a perfect idea! I found it because of notateslaapp and now I see why it is in their site! I was just wondering from the developer, what is the difference between the free version and the paid version?Developer Response
❤️ Thank you for the kind words! We are so glad this app was proven helpful to you ❤️Doesn’t work
It doesn’t do anything and I can’t find the “unsubscribe” option. Buyer beware.Developer Response
Dear Steve, you can manage your subscription by visiting the side menu and selecting "Subscription". There you can see your active subscription and tapping "Manage subscription" will allow you to unsubscribe. If you need further assistance please contact us at support@sentryapp.proTrying To Get In Contact With Support
Hello Support,
I just downloaded your app yesterday. It worked ok for one day, but now it keeps showing as my sentry is disabled, when it’s enabled and working fine.
Any idea how to fix it?
Thanks,Developer Response
Dear user, please make sure you are running the latest version if the app seems like it can't communicate with the car. But for better and more personalised support please contact us at support@sentryapp.proNothing
Paid for this app to never work, connect, or send notifications. Wish I could get my money back. Do better.Developer Response
Dear user, you don't have to pay for the app if you don't find it useful. There is a free week trial period. If you are having trouble making the app work we can help you by contacting us at support@sentrypro.app