All the aggravation some of the functionality
When they say compatible with the iPad you better hope you have a 12inch version or can cast to a 50 inch screen since the app reduces the image down to something barely readable. Why developers can’t just leave things well enough alone is beyond me. If it’s not broken why keep messing around with it till you break it?
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Not iPad Friendly
The latest version is not an improvement over the previous one, as applied specifically to iPad usage. The layout is too small for both landscape and portrait orientations. I hope CapFed provides an improved version soon.
App does not get full on Ipad Pro.
Good morning. I have an apple Ipad-Pro and when opening up, it does not fill the screen. I have to take ipad out of keyboard holder that the long side of it is Horizontal, place on table long side now going away from me to get the picture 75 percent on the screen. Letting is small and hard to see.
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Step backwards for user experience
It works, but is far from a delightful experience.
The previous UX felt and behaved like an app, this one feels like I’m trying to view a webpage on my phone. I think this may be pretty close to what is happening, actually. Not a problem in of itself, but the execution is pretty awful.
Navigation interactions are not responsive; tap an icon, it flashes, then a moment later a new view begins loading. (Sometimes a second tap is required). New views are janky when they load because some elements don’t appear immediately, so I’m thrown around the page as they come in. Very frustrating. Some navigation options take me out of the app entirely without any indication.
Icons feel old and outdated in My Finances (why are they gifs?). Also, My Finances opens a new page? A popup? Definitely not app-like behavior.
The previous UX felt and behaved like an app, this one feels like I’m trying to view a webpage on my phone. I think this may be pretty close to what is happening, actually. Not a problem in of itself, but the execution is pretty awful.
Navigation interactions are not responsive; tap an icon, it flashes, then a moment later a new view begins loading. (Sometimes a second tap is required). New views are janky when they load because some elements don’t appear immediately, so I’m thrown around the page as they come in. Very frustrating. Some navigation options take me out of the app entirely without any indication.
Icons feel old and outdated in My Finances (why are they gifs?). Also, My Finances opens a new page? A popup? Definitely not app-like behavior.
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Not Optimized for IPad
App my be great on an iOS hand held device (i.e. phone) but needs improvement to work well on an iPad as the displays seems to be only optimized for phone … or a secondary app specifically for iOS running on iPad devices developed and made available
<UPDATED>
Review above written upon original launch of update / release of app … still no update to optimize for iOS running on iPad. This screams poor program / project management … poor development … poor verification … poor UAT… poor postmortem/ AAR of the product and implementation … if this was done in house then A for effort and at best C+ for execution … if this was outsourced as a turnkey solution … then better vendor management is required …
<UPDATED>
Review above written upon original launch of update / release of app … still no update to optimize for iOS running on iPad. This screams poor program / project management … poor development … poor verification … poor UAT… poor postmortem/ AAR of the product and implementation … if this was done in house then A for effort and at best C+ for execution … if this was outsourced as a turnkey solution … then better vendor management is required …
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iPad App needs work!
The formatting for the iPad app is atrocious. It doesn’t matter whether it is in landscape or portrait, expanded or not, it is very difficult to see and use. The iPhone app is slightly better. I have both, but this is not user friendly on the iPad.
Addendum 2 days later: I deleted the iPad app….simply not user friendly…formatting is awful. I will just go to the website on my iPad if I need to access my accounts. The iPhone app is disappointing . I am trying to like it but it just is not as good as the previous app.
Addendum 2 days later: I deleted the iPad app….simply not user friendly…formatting is awful. I will just go to the website on my iPad if I need to access my accounts. The iPhone app is disappointing . I am trying to like it but it just is not as good as the previous app.
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iPad App needs work!
The formatting for the iPad app is atrocious. It doesn’t matter whether it is in landscape or portrait, expanded or not, it is very difficult to see and use. The iPhone app is better. I have both, but this is not user friendly on the iPad.
Horrible for iPad!
As others have already said, this app is almost unusable when running on an iPad. Contacted support and they were no help at all and seemingly do not understand or even recognize the problem. Talked with them about hiding accounts (as was available in the old system) and it seems that cannot happen. As far as I’m concerned, this new system is a huge step back in functionality. Since they said they beta tested the new new system before deployment, how in the heck did they miss these big issues! Now support says the app isn’t supposed to be used on an iPad. They expect users to just use a tablet web browser and the regular TBO website. Sounds like an excuse, as other apps are built to take advantage of the larger screen. Someone is either lazy, lacking in programming skills, or too cheap to create an app that works well for all platforms.
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Cap Fed app
This new updated app is awesome. It now has transfer and bill pay options, which I always wished it had and now does. The app is a little slow but that’s ok.
Horrible.
This rollout is nothing short of a messing. Locking people out of their accounts with no notice. Login has been almost impossible and takes forever and the app itself is slow and really not much of an improvement over the previous product.
