Plunge User Reviews

Reboot Labs, LLC.

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Lacks automation

I think the app is OK. It could be way better given today’s technology like when you start a session it doesn’t automatically record the temperature of what’s current. You have to actually type it in, which doesn’t make any sense if it automatically displays it on your phone and on the tub they should be able to Update on your phone. Also no audible alarms for the timer just vibration.

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Frankiexr

15 days ago

Pretty Basic!

No music, no integrations, doeant change with orientation. Just a basic timer with history.

SiGEL_RSX

a month ago

Response from developer

Thank you for taking the time to add a review SiGEL_RSX. We hope you were able to enjoy the functionality we’ve created so far. We’re working as hard as possible to add more features every month. We’ve spent a large amount of the past months expanding the ‘Products’ portion of the app with functions like Maintenance, Supplies and supporting many new Plunge physical products. We will be shifting our focus very hard to the session timer (wellness) portion of the app VERY soon. So stay tuned for more wellness updates in 2025!

Poor Support

I noticed after my fifth use of the tub, it was leaking on the floor. The last time I used the tub was on 8/14. The lack of support has been disheartening. It has been three months of no communication and I’m still without the tub. At this point I’m asking for a refund and being told no. Can I at least get it fixed?? The product was great when it worked. However, I wouldn’t purchase based on the support.

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Michael Romeo7

a month ago

Response from developer

Hey Michael, I’m sorry to hear there’s been a lack of support for you so far. I’ll escalate your request to our customer support team asap. Stay tuned!! Plunge

App crashes a lot

Its a decent app but I've been using it for a little over a year and several times it has crashed and I'll lose a few days of data that you cannot put back in. So if you have a streak going , it erases it and you cannot manually re enter it. They haven't really updated it in the year I've used it other than in the past if you closed the timer screen the timer stopped and now you can close it and timer keeps running.

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Travis4560

a month ago

Response from developer

Hey Travis4560… I’m sorry to hear you’re having issues! We’ve rolled out significant updates no later than once a month for a little over a year and half now. Our release notes on the App Store are up to date to reflect all of these updates. We monitor the performance of the app closely to ensure there aren’t any crashes occurring, and in the past 6 months it’s been incredibly minimal and we immediately resolve any found crashes immediately in a subsequent release. For losing data, I’m unsure what this is referring to. The way a timer session is saved is once it is completed, if you click Save on the final summary screen it immediately saves it to your account and cannot be modified by anyone but yourself. As for manually adding sessions, the + icon in the top right corner of the sessions tab allows you to manually add any sessions and immediately updates your streaks accordingly. Based on your review it states you’re on v2.8.1 which is the latest build. So all this functionality should be there. We’ll investigate further just in case as we take every piece of feedback very seriously. Thank you for taking the time to leave a review 🙏 Plunge

Tub AWESOME - Standard Chiller ABHORRENT

Sadly, I wanted going to give Rave reviews and cannot 🥺 the tub is so comfortable and super great at the XL. Sadly, I think the standard chiller is a scam because this is my second one (within initial first set up. I’ve had the tub for a month and only been able to successfully plunge once because of all the chiller problems and now they graciously sent me a new chiller after customer service was very very nice but again it must be that they’re trying to sell you on their higher price products even though this is already mega expensive! I really think they make the standard chiller subpar to the original chiller & maybe they are just trying to make me upgrade by $4000?!? no satisfaction, and unfortunately no availability to plunge and get relief. in that case sadly I must return the entire plunge… sadly and deeply dissatisfied with the chiller/ the main mechanism of the product FUNCTIONING 😩 don’t waste your stress or money sadly unless you are Bajillion ire and can just buy the top dollar one because I’m sure they probably put more time and attention into making sure that those work for their clients

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Sheilaswift

2 months ago

Response from developer

Hey Sheilaswift… I’m sorry the Standard Chiller hasn’t been a good experience for you. It sounds like you’ve taken the right steps by contacting Customer Service for assistance with any issues you’ve faced. I’ll make sure your feedback gets sent to our Product/Customer Service teams as well as we are constantly working on ways to improve the product. Plunge App Team

Ice Bath friendly app

I use this everyday with my ice bath and a meditation app, life’s fantastic. Only critique is that it’s not got an option for Celsius, not all countries use Fahrenheit.

Ou812tasty

4 months ago

Response from developer

Thank you for the great review!! Celsius is on the roadmap!! 🎊🥶

Excellent app

I love the app and look forward to additions and updates as I continue to use it.

BiGBanGHanK

5 months ago

Annoying that it’s only in Fahrenheit

There should be a Celsius option

Chez ac

5 months ago

Response from developer

We agree Chez! It’s on the roadmap. We’re working hard to get Celsius in the app as soon as we can. It’s a little more involved that it may seem. Thank you for taking the time to add a review! Plunge

Fun with cold.

This app makes it easy to log my progress and create accountability with myself something tangible that I can see. I’ve been doing cold exposure for a couple years now however it’s only been two weeks with a Plunge and the app and I’m having so much fun.

cjhink

6 months ago

Response from developer

Thank you for the amazing review cjhink! We couldn’t be happier that’s it’s been a great experience. We’ll keep working hard to make it better and better! Plunge

Love this app!

I love having the ability to adjust the temperature from the app(4 in our family like different temps) and all features work great. Good, stable app!

On suggestion…. make the app compatible with Apple Watch and add heart rate monitoring during sessions. Thanks!

Jakslap

6 months ago

Response from developer

Hey Jakslap… Thanks for the awesome review! So happy to hear everything has been rock solid for you. We agree on the HR. It’s been on our list for a too long already. We’ve got a couple more exciting features coming soon and Apple Watch will then follow! Stay tuned 😀 Plunge